Senior Counter Sales Associate

White Cap•Rancho Cordova, CA

4d•$20 - $28•Onsite

About The Position

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities. The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Requirements

Generally 5-7 years of experience in a related area of responsibility.

Nice To Haves

Technical certification or associate degree may be required in some areas.

Responsibilities

Receives, researches, and answers customer questions regarding accounts, products, rates and services offered, via telephone or in person
Engages with both counter customers and phone customers to fully identify needs, respond to inquiries or questions, and offer timely solutions.
Processes orders, quotes prices, enters orders into the system and provides order information to customers.
Pull orders as required
Communicates product features, benefits, and warranty policy information to customers.
Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems).
Upsells by identifying related products, add-on extensions and making customers aware of product promotions.
Ensures merchandise displays are stocked and clean.
May perform other duties as assigned.