Senior Corporate Counsel – Legal Transactions

Five9

18d•$119,000 - $221,000

About The Position

Five9 is seeking a Senior Corporate Counsel to negotiate and close contracts for its cloud contact center and AI products. The role works directly with Sales to enable revenue growth by closing complex deals efficiently while addressing AI, security, privacy, and other issues in alignment with company processes, policies, and objectives. The attorney will help shape the company’s responses to customer questions about data use and translate them into contract language and reusable playbooks. The position is part of the business-focused Transactions team within Legal and Compliance and reports to the VP, Legal Transactions. It works closely with Sales leadership and cross-functional teams, with an opportunity to influence how Five9 handles AI terms in customer contracts. The role is preferably based in the San Francisco Bay Area, Dallas, TX, or on the East Coast. Hybrid or remote arrangements may be considered; hybrid employees work in the San Ramon or Dallas office Tuesday through Thursday. Five9 offers competitive total compensation and a full benefits package. The U.S. base salary range is $119,000–$221,000. Total compensation may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.

Requirements

Juris Doctor from an accredited law school.
Active membership in good standing with at least one U.S. state bar.
At least 7 years of combined law firm and in-house experience.
At least 4 years of in-house experience drafting and negotiating complex technology agreements in a fast sales environment.
Experience negotiating SaaS, cloud, and other technology agreements.
Experience addressing data privacy issues in commercial contracts.
Experience negotiating AI-related contract terms, such as data use and training rights, output ownership, and AI regulatory compliance.
Experience managing multiple negotiations and projects at once in a fast-paced environment.
Strong commercial judgment and ability to balance legal risk against business goals.
Excellent drafting and negotiation skills, organization, energy, and ability to build trust with internal clients.
Ability to turn complex legal and regulatory requirements into clear business guidance and remain calm and precise when volume is high.

Nice To Haves

Experience with telecommunications, cybersecurity, and regulatory compliance issues in commercial contracts.
Experience supporting product teams on AI-enabled and data-driven features.
Familiarity with HIPAA, GDPR, SOC 2, and U.S. privacy laws such as CCPA and CPRA.
Working knowledge of cloud company business processes, including go-to-market, customer experience, and finance.
Experience improving contract lifecycle management and legal operations at a high-growth technology company.
Comfort using AI tools to speed up contract drafting, review, and negotiation.

Responsibilities

Draft, review, and negotiate master services, data processing, partner and reseller, business associate, end user license, service level, and confidentiality agreements.
Lead complex deals with customers and partners, from mid-market accounts to large global enterprises.
Advise Sales, Product, Partner team, Sales Operations, Compliance, Procurement, and Finance on legal and business issues, including data use, privacy, cybersecurity, AI, and regulatory questions arising in deals.
Offer practical solutions that protect the company while keeping deals moving in a high-pressure, high-growth environment.
Build and refine contract templates, negotiation playbooks, and frequently asked questions to improve deal velocity across the team.
Help shape Five9’s responses to customer questions about data use and turn those responses into contract language and reusable playbooks.

Benefits

Health, dental, and vision coverage beginning on the first day of employment; Five9 covers 100% of the employee portion and shares a high portion of dependent costs.
Short- and long-term disability insurance.
Basic life insurance.
401(k) savings plan with employer matching.
Access to a mental health support platform with therapy, coaching, and self-guided mindfulness resources for covered employees and dependents.
Employee stock purchase plan.
Paid time off.
Company-paid holidays.
Paid volunteer hours.
12 weeks of paid parental leave.
Annual performance bonus, stock, and/or other applicable incentive compensation plans may be included in total compensation.