Senior CoreValve Therapy Development Specialist - Minneapolis/St. Paul

Medtronic • Minneapolis, MN

5d • $128,000 - $140,000 • Remote

About The Position

This role provides technical, clinical, educational, and sales support for the Medtronic CoreValve System and future catheter-based therapy technologies. The specialist will work closely with implanting teams and the Medtronic Catheter-based Therapies (CBT) and CVG field organizations to ensure safe adoption and growth, driving procedural and practice success. While this is a remote position, the candidate must reside within the territory and be able to travel to multiple accounts. A valid driver's license is essential. Medtronic is a leader in medical technology, offering opportunities for growth, mentorship, and a career that changes lives.

Requirements

• High School Degree and 8 years’ experience in a clinical or sales healthcare environment; selling or supporting interventional cardiology, vascular or surgical products OR Associate degree and 6 years’ experience in a clinical or sales healthcare environment; selling or supporting interventional cardiology, vascular or surgical products OR Bachelor’s degree and 4 years’ experience in a clinical or sales healthcare environment; selling or supporting interventional cardiology, vascular or surgical products
• Valid driver's license for state of residency and active vehicle insurance policy.
• Unrestricted U.S. work authorization (for non-Principal level roles).

Nice To Haves

• Echocardiology background highly preferred
• Associate’s Degree in engineering, nursing, or the sciences
• Bachelor’s Degree in Business or Science
• Experience with wires, balloons, catheters, stents
• Exceptional understanding of cardiac and vascular anatomy, physiology, and pathology
• Experience communicating product’s market advantages to physicians and hospital administration
• Experience managing multiple accounts
• Experience teaching and educating medical personnel, peers, and technical support personnel
• Imaging interpretation experience (TTE or Trans Esophageal Echocardiography (TEE), CT, Angiograms)
• Expertise with Microsoft Outlook, Excel, Word and PowerPoint
• Excellent influencing and consulting skills
• Excellent interpersonal and written communication skills
• Ability to make timely and sound decisions
• Strong project management skills with experience coordinating programs
• Thorough working knowledge of medical terminology, medical procedures, and the medical device industry
• Excellent customer service skills
• Effectively build and maintain positive relationships with peers and colleagues across organizational levels and functions
• Ability to coordinate/participate in numerous tasks/projects in a fast-paced environment in an organized manner while meeting deadlines
• Excellent interpersonal, written and verbal communication skills
• Strong work ethic in accomplishing objectives of the position
• If the final candidate has an Associate's degree and 8 + OR Bachelor’s degree and 7+ years clinical or sales experience in an industry setting; selling or supporting interventional cardiology, vascular or surgical products they can be considered at the Principal TDS level

Responsibilities

• Provide clinical expertise for TAVR implanting centers, including "scrubbing in" for TAVI implant procedures to assist with loading valves onto delivery catheters.
• Provide technical support in accordance with instructions for use/trial protocol, and best-practices to facilitate procedural consistency and best clinical outcomes.
• Support site performance and facilitate safe growth.
• Assist in education and training activities with physicians, hospital support staff, and Medtronic personnel.
• Stay abreast of and communicate clinical data regarding Medtronic products and TAVR therapy.
• Collaborate and strategize with territory sales representatives and the CVG field organization in achieving sales targets and implementing business plans post-approval.
• Provide quality technical support to help sites achieve procedural success.
• Provide technical support to Medtronic employees and implanting teams for CoreValve implant procedures in accordance with Medtronic guidance.
• Provide technical leadership for TAVR device procedures, educating implanting teams on proper indications and providing support on device suitability, measuring ability, and CT reconstruction expertise.
• Provide comprehensive technical support including knowledge of imaging modalities (echo/angiography/CT), EKG, blood pressure, wave forms, and ancillary procedural solutions.
• Maintain knowledge of clinical trial protocols, and CoreValve and other Medtronic TAVR product IFUs for safe and effective use of devices.
• Develop and maintain comprehensive clinical and technical product knowledge, understanding current published TAVR and relevant literature, and recognizing competitive products, industry trends, and the CBT/CVG portfolio.
• Liaise with R&D for technology improvements and next-generation needs.
• Oversee local education and training activities, including coordination and setup of procedure simulators, facilitation of simulated TAVI procedures and procedural troubleshooting, and coordination and facilitation of staff in-services.
• Provide education on the safe and effective use of Medtronic products.
• Educate/train hospital staff with proper valve loading instructions.
• Support district sales strategy, working with sales representatives and managers to achieve business plans.
• Contribute to the development of a strong team effort.
• Ensure comprehensive technical and customer support within the territory to maintain superior customer service levels and effective time management.
• Assist with customer management of inventory ordering, shelf stock, and returns.
• Identify, establish, and maintain productive working relationships with key decision-makers, customers and their staff, and administrative staff.
• Participate in customer/society education meetings and conventions.
• Respond to customer requests and resolve complaints promptly and effectively.
• Report and device complaints to proper departments within quality assurance at Medtronic.
• Help drive and maintain quality initiatives and global best practice initiatives.
• Maintain high standards of personal presentation and promote a professional personal and company image.
• Assist in training new hires to the Medtronic CBT team.
• Submit accurate and timely expense reports.
• Schedule travel arrangements to ensure multiple objectives are accomplished.
• Maintain hospital eligibility/access with various vendor credentialing services.
• Maintain a high level of communication with appropriate CVG sales and leadership within the assigned geography.
• Communicate market intelligence/competitor activity promptly, including potential sales leads, and information regarding product price or account activity to the District Manager and other appropriate company personnel.
• Ensure a professional standard of written and verbal communication at all times.

Benefits

• Health, Dental and vision insurance
• Health Savings Account
• Healthcare Flexible Spending Account
• Life insurance
• Long-term disability leave
• Dependent daycare spending account
• Tuition assistance/reimbursement
• Simple Steps (global well-being program)
• Incentive plans
• 401(k) plan plus employer contribution and match
• Short-term disability
• Paid time off
• Paid holidays
• Employee Stock Purchase Plan
• Employee Assistance Program
• Non-qualified Retirement Plan Supplement
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior