Senior Copywriter/Editor

Snap Finance•West Valley City, UT

About The Position

We are seeking a Senior Copywriter/Editor to write high-volume eCommerce copy, and to serve as a dedicated editor for the Creative team's output across all of Snap's brands, audiences, and financing products, including lease-to-own, loans, and credit cards. This role combines hands-on content creation with company-wide editorial ownership, ensuring every piece of copy that ships is accurate, on-brand, and compliant. This role reports to the Creative Director, and partners closely with Merchandising, Lifecycle Marketing, Product Marketing, Paid Media, and Legal & Compliance.

Requirements

5+ years of experience in copywriting, with meaningful experience editing the work of other writers
Experience writing and editing for eCommerce, retail, or promotional/lifecycle marketing
Experience in copy development across web, email, social media, and paid channels.
Strong editorial instincts: an eye for tone, clarity, grammar, and brand consistency, with the discipline to catch what others miss
Comfortable working across a high volume of concurrent campaigns and tight promotional timelines
Working knowledge of compliance-driven content; financial services, fintech, or other regulated industry experience preferred
Experience using AI tools (e.g., ChatGPT, Claude, Jasper) to draft and iterate content, paired with the judgment to know when AI output needs real editorial work

Nice To Haves

Experience building AI-assisted copywriting or editing workflows for a team, not just individual use
Background in both copy creation and editorial/QA functions, able to move fluidly between writing and reviewing
Experience with writing for both B2C and B2B audiences
Experience with SEO content and merchant description optimization
Prior experience supporting multiple brands or product lines under one shared content calendar

Responsibilities

Write original copy for eCommerce’s 14-15 annual promotional themes across email, paid, social, and on-site placements
Draft and refine merchandising copy, product descriptions, and lifecycle messaging that support conversion and revenue goals
Use AI tools to accelerate first drafts and generate copy variants for testing, then apply expert judgment to shape them into final, on-brand work
Serve as a content editor across the organization, reviewing and refining copy across every brand, audience, and product, including core products, Snap Marketplace, Flex Shopper, and Seen (credit cards, lease-to-own, loans, and other financing products)
Establish and maintain editorial standards and a lightweight style guide for eCommerce
Catch and correct grammatical, factual, and merchandising errors, reducing rework and last-minute revisions across the team
Review and edit AI-generated content to ensure readability, accuracy, and authenticity
Provide editorial feedback to internal and freelance writers to raise the consistency of output across the bench
Partner cross-functionally to translate campaign and promotional priorities into a scheduled, prioritized copy pipeline
Work with Legal & Compliance to ensure customer-facing copy meets regulatory and brand standards, flagging risk before launch
Collaborate with designers and the broader Creative team to ensure copy and visual direction land together on tight promotional timelines
Build and maintain repeatable AI-assisted drafting and editing workflows, for both eCommerce content production and company-wide editorial review
Balance speed gains from AI-generated drafts with the human editorial oversight needed to protect brand voice and compliance across every product line