Senior Coordinator, Transportation First Shift
About The Position
The Senior Coordinator Transportation works in inbound, midshift, and outbound warehouse operations and is responsible for the management of all orders via the order warehouse management system, email and telephone. This job prioritizes orders based on customer demands and collaborates with the dispatch team to determine optimal transport methods (private fleet, courier, etc.). The Senior Coordinator Transportation clusters orders and strategically issues them to the warehouse for picking/packing in an effort to effectively manage capacity. This role collaborates cross functionally with sales representatives and marketing to meet the needs of the customer and maintain customer satisfaction and quality standards.
Requirements
- Basic proficiency in English is required, including being able to read and write in English in order to process documents.
- Ability to lift to 50 pounds.
- Ability to sit for 8 hours or more, to bend, reach, stoop, lift and stand for an entire 8 hour or longer shift.
- Must be able to work overtime.
- Comfortable working at heights of 25-30 feet regularly.
- Strong computer and customer service skills.
Nice To Haves
- 3-6 years of experience, preferred.
- High School Diploma, GED or equivalent work experience, preferred.
- AIMS/ECC knowledge is a plus.
Responsibilities
- Manages and prioritizes all customer orders, including emergency orders in the system including warehouse management system, email and telephone orders.
- Releases the line on the floor, sets up special order operations and sends orders to warehouse for picking and packing.
- Selects appropriate carrier/transportation method to meet customer needs.
- Collaborate closely with the transportation and corporate contacts and attend calls regarding the operations.
- Collaborates with customer care to fulfill rush orders and mitigate backorders.
- Maintains a pre-determined list of third-party logistics providers and transportation parties.
- Works with carriers to maintain advantageous pricing agreements.
Benefits
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
