Senior Coordinator, Student Diversity and Belonging (SMSU)

CSU Careers•San Bernardino, CA

8h•Onsite

About The Position

The Santos Manuel Student Union (SMSU) is a focal point of the campus where students, faculty, staff, administration, alumni, and guests can develop an enduring relationship with the campus. Serving as the campus social hub, the SMSU assists in the retention and development of students, while encouraging a deeper understanding and appreciation of cultural pluralism, gender equity, and ethnic diversity. The SMSU nurtures an environment conducive to personal growth and development through a variety of cultural, social, educational, and recreational activities. Bridging formal learning and life experiences, the SMSU also serves as a training ground for developing student leaders through leadership opportunities and employment that promote an active learning domain. Functioning as a meeting place on campus, the facilities provide a comfortable and relaxing environment with a multitude of services important for the University community. SMSU North first and second floors house a variety of services and departments including: Coyote Lanes Bowling Alley, Coyote Cantina, game room, social stairs, CSUSB Bookstore, lounge spaces, The Habit Burger Grill, dining area, an outdoor plaza deck, and our massive 12,000 square foot conference center. Also known as the Student Success floor- the third floor houses our JEDI Centers: Asian and Pacific Islander Desi American Center, First Peoples Center, Latinx Center, Pan-African Student Success Center, Osher Adult Re-Entry Center, Queer and Transgender Resource Center, and Women’s Resource Center. Other campus entities include: Associated Students Incorporated (ASI), Office of Student Leadership and Engagement, Leadership Lab, Undocumented Student Success Center and 1,000 square feet of study/lounge space. SMSU South facilities include: a spacious lobby, relaxation and study lounge areas, meeting rooms, a state-of-the-art theater, a multi-purpose Events Center used for major events, Financial Literacy Center, Graduate Student Success Center, and E-Sports Arena. Other services and departments located within the SMSU are Basic Needs, Obershaw Den, New Student Orientation and Family Programs, the Office of Black Student Success, and the Division of Student Affairs Office.

Requirements

Bachelor’s degree or equivalent in a related program is required
3 - 5 years of experience working with students is required, ideally in a student development or advising capacity.
Demonstrated knowledge of issues impacting LatinX and Native/Indigenous students in higher education is required.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers or employees of an organization.
Ability to use word processing and spreadsheet software and other related software.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Advanced knowledge of MS Office, including Excel, Word, PowerPoint, and Outlook.
First Aid and CPR/AED certification required (certifications may be obtained within the first month of employment).

Nice To Haves

Master’s degree preferred.

Responsibilities

Provide operational and strategic leadership for the LatinX Center and First People’s Center.
Supervise and evaluate student staff, providing training, guidance, and leadership development.
Support and participate in the recruitment, onboarding, and retention efforts for underrepresented students, particularly LatinX and Native/Indigenous communities.
Develop and oversee a calendar of culturally affirming, educational, and identity-based programs including heritage month celebrations, workshops, dialogues, speaker series, and leadership development opportunities.
Coordinate fall orientation efforts and summer initiatives for LatinX students AND First People’s students.
Support campus-wide programs and collaborate with cultural graduation ceremonies, affinity group celebrations, and student heritage month committees.
Serve as a resource and advocate for LatinX and First People’s students by building strong relationships and providing holistic support that fosters academic, social, and personal success.
Provide culturally informed advising related to identity, cultural adaptation, academic persistence, and leadership development.
Facilitate educational and community-building dialogues related to race, ethnicity, gender, sexuality, and intersectionality.
Conduct needs assessments and collect data to evaluate the effectiveness of programs and services.
Develop annual reports and use assessment results to inform strategic planning and programming decisions.
Assist with long-term planning and strategic initiatives in alignment with university DEI goals and the SMSU mission.
Create operational budgets for the LatinX Center and First People’s Center, including budget planning, purchasing, and monitoring.
Develop and maintain administrative procedures that ensure efficient center operations, including opening and closing of the centers
Represent the centers on committees and boards, including DEI-focused planning groups and student affairs initiatives.
Collaborate with campus departments as well as the Division of Student Affairs and Academic Colleges to promote student belonging and institutional change.
Act as liaison with community partners and alumni to strengthen external engagement.
Support and co-lead training sessions and educational programs across campus in partnership with DEI, academic, and student support units.