Senior Coordinator, Sales Support

A.P. Moller - Maersk

1d

About The Position

A.P. Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. As the global leader in shipping services, the company operates in 130 countries and employs roughly 100,000 people. With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world. For more information click here. All the way.

Requirements

• Bachelor's degree required. Experience with Transportation and Logistics, Supply Chain Logistics, Business Administration or comparable concentrations preferred.
• Must be proficient with Microsoft Office (Outlook, MS Teams, Power BI, Excel, Word, and PowerPoint); web-based software; and customer relationship management tools, such as Salesforce.com.
• General knowledge of shipping industry and Federal Government structure.
• Excellent interpersonal and communication skills (both verbal and written).
• Flexible team player able to adapt to dynamic business needs.
• Self-starter who can take initiative in achieving objectives, meeting development goals, and recommending improvements.
• Analytical skills to deliver problem-solving solutions.
• Strong personal integrity and accountability a must.

Nice To Haves

• Freight forwarding and/or account management experience a plus.

Responsibilities

• Maximizing the impact of transactional sales through effective probing and lead qualification.
• Providing a personalized service and building relationships with customers.
• Tracking competitor information and market trends and suggesting required action.
• Formulating and managing service contracts with customers.
• Communicating service or rate changes, notable trends, policies, and other relevant information to assigned accounts.
• Assisting with processing price quotes and rate negotiations.
• Researching and analyzing competitive and industry trends.
• Ensuring customer relationship management tools are updated (Salesforce.com) on time and are of excellent quality.
• Register and track all pricing opportunities, rate requests, leads in applicable systems
• Assisting with reporting and measuring key performance indicators (KPIs).
• Timely processing of pricing & rate quote requests.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level