Senior Coordinator, Revenue Cycle (Hybrid)

CVS Health • Monroeville, PA

12h • Hybrid

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary CVS Health Specialty Pharmacy, a mail service pharmacy in the Monroeville area, is seeking a Senior Coordinator. In this role, the colleague is responsible for compiling, reviewing, and processing routine reports to support compliance and meet A/R process flow expectations. The role also identifies and quantifies trends or issues, then communicates findings and potential impact to the appropriate members of the leadership team. This colleague will review patient accounts for accurate billing and insurance processing under both medical and pharmacy benefits, respond to email inquiries related to patient balances and concerns, and support a high-performing, highly engaged team through mentorship, training, and process support.

Requirements

• 2 years of healthcare experience within billing, collections, benefits, or AR Support
• 1 year of experience using Microsoft Excel for reporting.

Nice To Haves

• Experience with A/R reporting, including trending, aging, and forecasting.

Responsibilities

• Process routine A/R reports and support compliance requirements.
• Identify trends, issues, and potential impact for leadership review.
• Review patient accounts for billing and insurance accuracy.
• Respond to self-pay and patient balance inquiries.
• Validate bulk adjustments, vendor referrals, and CBG status updates.
• Support colleague training, mentorship, and process guidance.
• Help maintain a high performing, engaged team.
• Follow HIPAA, PHI, and related compliance requirements.

Benefits

• medical
• dental
• vision coverage
• paid time off
• retirement savings options
• wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED