Senior Coordinator, Global Event Services & Athlete Experience

USTA National Tennis Center • Lake Nona, FL

6d • $50,000 - $55,000 • Hybrid

About The Position

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open. Why Work for the USTA? We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game! The Role Deliver exceptional athlete, coach, and team experiences across all Global Events, ensuring compliance with governing bodies and consistency of support.

Requirements

• Minimum 2 years of experience in event project management, operations, or ticketing.
• Strong organizational, analytical, and leadership skills.
• Proficiency in Google Suite and project management tools (e.g., Monday.com ).
• Excellent communication and stakeholder management skills.
• Bachelor’s degree in Business, Sports Management, or related field experience required;
• This position is designated as "hybrid/flex" in Orlando and may allow for both remote and on-site work. Any such position must meet the current USTA hybrid/flex requirements as updated from time to time. Please consult HR for the most current policy

Responsibilities

• Manage athlete logistics: travel, housing, credentials, medical, and services.
• Oversee player and team communications, compliance, and eligibility.
• Direct outfitting, uniforms, staff apparel, and gifting.
• Supervise on-site athlete services (medical, stringing, warm-up spaces, lounges).
• Ensure accessibility and inclusion for wheelchair and para-athletes.
• Build strong relationships with athletes, captains, and governing bodies

Benefits

• Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.
• Time to recharge and energize: Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and two paid recesses.
• Plan for your future financially and professionally: 401(k) with employer matching (up to 6.5%), promotional and growth opportunities, Learning and Development programs to learn on the job, and up to $8,000 for tuition reimbursement, per academic year.
• Mental and emotional wellness: Resources for overall well-being, including mental health and meditation benefits.
• Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available.
• The expected range for the base salary for this position is $50,000 - $55,000. This range does not include any additional pay or benefits for which a person may qualify. The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees