Senior Conversational AI Solution Architect

PwC • Vancouver, BC

46d • $137,600 - $187,600

About The Position

Reporting to the Director of Solutions Architecture, within our Products & Technology organization, the Senior Conversational AI Solution Architect will provide the opportunity to invest in new business models that leverage our knowledge and design technology solutions for the growing digital market. Each new solution focuses on data-driven platforms or other intellectual property-based solutions that leverage emerging technologies and new business models with a primary focus on Conversational AI (voice + chat). Through the process of designing new solutions, we foster a culture of innovation within PwC, extend brand relevance in the market, and generate new revenue. As a Senior Conversational AI Solution Architect at the Senior Manager level, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career.

Requirements

• Bachelors or Masters degree in Computer Science or Engineering
• Azure (Solutions Architect or Developer) and Microsoft Development Certifications preferred
• Have worked extensively in large scale software solution implementations with hands-on experience
• Knowledge and expertise regarding solutioning AI initiatives
• Proficiency in Azure services and tools like Azure DevOps
• Exposure to working with leading Azure AI technologies like Azure AI Foundry and Azure AI Speech (including voice-enabled solution patterns)
• Agent orchestration, tool/function calling, workflow design, and resilient fallback patterns
• Knowledge grounding (RAG), enterprise search/indexing, evaluation and quality measurement
• Conversational AI (Voice) stack expertise across Azure AI Foundry and Azure AI Speech (WebSocket event model, turn detection, audio enhancement, session controls), including real-time speech/audio.
• Real-time voice fundamentals in low-latency async/event-driven architectures (WebSockets/WebRTC) and telephony/voice channel integration
• AI development frameworks and their deployment on Azure
• Building scalable AI assets that can be utilized through low / no-code platforms such as Copilot Studio
• Service-oriented, event-driven, and microservices architectures and knowledge regarding AI technologies is highly desirable

Responsibilities

• Solution the development of AI projects executed by Development teams
• Provide technical guidance regarding tools, frameworks, and platforms specifically for conversational AI and real-time voice experiences
• Design and optimize Azure application and infrastructure architectures to support scalable, secure, low-latency conversational systems
• Lead the development and deployment of AI solutions, with emphasis on voice-enabled conversational agents and enterprise integrations
• Architect real-time voice conversation experiences, including streaming audio pipelines, turn-taking, interruption/barge-in, and session lifecycle management
• Define architecture patterns for conversation orchestration, tool integrations, and knowledge grounding to support task completion and accurate responses
• Be actively involved in business development activities to identify and research opportunities on new/existing clients
• Support the Enterprise Architecture processes
• Shape and deliver digital products to meet clients' expectations
• Assist Enterprise Architects in assessing technology solutions and participate in business development activities
• Supervise and support Vendor’s developers
• Execute periodical code reviews

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees