Senior Controls Service Specialist

Ameresco•Cincinnati, OH

3d•Onsite

About The Position

Ameresco, Inc. (NYSE:AMRC) is a leading energy solutions provider dedicated to helping customers reduce costs, enhance resilience, and decarbonize to net zero in the global energy transition. We are a trusted, full-service partner to public sector and government entities, K-12 schools, higher education, utilities, and healthcare customers across the U.S., Canada, the U.K., and Europe. At Ameresco, we show the way by developing, constructing and operating tailored smart energy efficiency solutions, distributed energy resources, and infrastructure upgrades that drive cost savings, resilience, decarbonization, and innovation. Our comprehensive portfolio is built to address the challenges of today and adapt the future, ensuring long-term sustainability and success for our customers. Ameresco is looking for a Senior Controls Service Specialist to cover the Cincinnati, OH area. This candidate will perform technical support for service agreement tasks and scheduled assignments to ensure that systems covered under a service agreement are properly maintained and operating correctly.

Requirements

Minimum of 7+ years of hands-on experience in the field of DDC control systems for commercial buildings.
Valid driver's license in good standing, issued by state of residence.
Ability to work independently and unsupervised.

Nice To Haves

Niagara N4 Technical Program Certification.
Hands on experience with BAS controls.
Experience with electronics and basic electrical circuits.
Computer hardware and software skills.
Knowledge of DDC Control Theory and Applications Knowledge of mechanical systems (e.g., RTU’s, AHU’s, VAV’s, VFD’s, Split Systems, Pumps, Motors, Boilers, Chillers and Cooling Towers).

Responsibilities

Performs preventative maintenance and diagnostics on building systems and components according to the service agreement terms.
Respond to customer service calls either on-site, remotely, or in an emergency situation. These calls could involve any and more of the following: check indicated points of trouble and repair, analyze full system, test components, apply corrective actions to repair system, and pulling points lists and alarm reports.
Commissioning of Control and HVAC Systems.
Troubleshoot component and equipment problems.
Performs system checkout and assists in building systems startup for service installation projects.
Manage time to complete assignments on time and within budget.
Completes and submits service work orders and time reporting daily.
The ability to develop estimates and put together a BOM and SOO for service opportunities.
Conducts training on site for customer base.
Delivers technical support, coaching and direction to end users and coworkers when applicable.
Perform other duties as required.