Senior Contracts Manager

Findhelp, A Public Benefit Corporation•Madison, WI

17d•$118,400 - $148,000•Onsite

About The Position

Weâre changing the way people connect to social care. At Findhelp, weâve built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, and track your impact in a fast and reliable way. Our industry-leading social care network includes more than half a million local, state, and national programs that serve every ZIP Code in the country, from rural areas to major metropolitan centers. Findhelp is headquartered in Austin, Texas and has been enabling healthcare, government, education, and other organizations to connect people with the social care resources that serve them, with privacy and security, since 2010. As a mission driven organization, we are focused on creating a positive impact by connecting people in need to the programs that serve them with dignity and ease. Powered by our proprietary technology that enables people to find the resources available in their area, we have helped millions of Seekers find food, health, housing and employment programs. Job Overview: The Senior Contracts Manager plays a key role in leading the legal teamâs efforts to provide exceptional service and ensure operational compliance. This role works with stakeholders across the organization, customers, contractors, suppliers and external entities of all types (including governmental entities and non-profits).

Requirements

10+ experience in related field preferred or equivalent work experience (preferably in the tech environment)
SaaS, cloud computing, enterprise software, data privacy, e-commerce experience
Experience with legal support related to web-based technology platforms (technology agreements, social services, healthcare, and government entities helpful)
Successful customer-facing and other external-facing negotiation experience
Strong attention to detail
Ability to triage, prioritize and manage competing priorities with a high volume of tasks
Proficiency with Apple, Microsoft Office, Google Suite, Adobe, and various e-signing systems
Familiarity and experience using contract management and task management applications
Strong technical skills using JIRA, HubSpot

Responsibilities

Guide and support teams across the organization to review, draft, revise, negotiate and finalize agreements for internal/external customers and organizations (public, private, and governmental entities)
Collaborate with internal teams to ensure contracting and other matters are compliant with applicable laws, regulations, internal policies, procedures and goals
Process review existing templates, refinement and documentation, including creation and maintenance of company playbook
Support the review and response for RFPs and contracts
Drive the continued development, improvement, training and implementation of scalable processes across the organization
Provide stakeholders with deal analysis and visibility into contract complexity
Advise sales on deal structures, pricing strategies, commercial terms, and approvals
Partner with Sales to ensure opportunities are properly created and tracked in HubSpot, including stage, probability, booking amount, and various other required fields
Craft intelligent deal structures that increase revenue while mitigating contractual risks
Partner with Sales to craft contractual language to ensure transactions comply with revenue recognition and business operational policies
Monitor deal progress and support Sales with closing bookings