Senior Contracts Manager

Gainsight•USA - FL - Remote, SC

6d•$125,000 - $135,000•Remote

About The Position

We’re looking for a full-time Senior Contracts Manager to join our Legal team reporting to the Director, Corporate Counsel. This role is a remote role based in The United States. In this role, you’ll play a key role in driving efficient, scalable commercial contracting operations by owning the end-to-end lifecycle of SaaS and vendor agreements while continuously improving processes and tooling. This is a great opportunity for someone who thrives in a fast-paced, high-volume environment and enjoys working cross-functionally with teams like Sales, Finance, Customer Success, and Legal. The ideal candidate brings strong skills in complex contract negotiation, SaaS agreement structuring, and contract lifecycle management (CLM) systems.

Requirements

7+ years of relevant experience in contracts management or a related role, with a Bachelor's degree in a related field (or equivalent combination of education and experience), required
Demonstrated expertise negotiating and drafting a broad range of commercial agreements, including SaaS subscription agreements, NDAs, vendor agreements, and amendments, ideally in a B2B technology or SaaS environment
Strong working knowledge of SaaS-specific contract concepts, including subscription models, SLAs, data processing agreements (DPAs), and indemnification and limitation of liability clauses
Extensive experience using a contract lifecycle management (CLM) platform
Proven ability to manage a high-volume contract workload independently, with strong prioritization skills, problem solving abilities and attention to detail
Excellent communication skills with both cross-functional internal stakeholders and customers, with the ability to translate complex contractual language into clear, business-friendly guidance
Excellent formal drafting skills

Nice To Haves

Expertise with Ironclad, including workflow configuration, template management, and playbook management
Familiarity with Salesforce (or similar CRM) tools, and experience managing contracts in an integrated Salesforce-CLM environment
Experience working with customers and colleagues outside the United States

Responsibilities

Own end-to-end contract lifecycle management for a broad portfolio of commercial agreements, including SaaS subscription agreements, NDAs, vendor agreements, and amendments
Draft, review, redline, and negotiate contract terms directly with customers and vendors, including real-time discussion and problem solving, escalating to legal counsel as needed
Serve as the primary point of contact and subject matter expert for contract-related inquiries from Sales, Finance, and Customer Success teams, providing timely guidance and enabling deal velocity
Develop, maintain, and continuously improve contract templates, clause libraries, fallback positions, and contracting playbooks to standardize and streamline the contracting process
Identify process gaps and lead initiatives to improve contracting workflows, reduce cycle times, and scale the contracts function in support of business growth