Senior Contract Manager

6040-Ethicon Endo Surgery Services L.P. Legal Entity•Phoenix, AZ
•Remote

About The Position

Johnson & Johnson is recruiting for a Senior Contract Director to join our Key Account Management (KAM) MedTech Surgery business. This is a field-based role available in multiple states within the territory. The Senior Contract Director – Key Account Management role is responsible leading the operational aspects & execution focused on contractual management within aligned large health systems. The CM coordinates with the Field Sales Leadership Team, Commercial Strategy & Execution, Source-View team and internal business partners (Offer Development, Legal, Healthcare Compliance, Finance, etc.) to support & drive overall Account Plan execution.

Requirements

  • A minimum of a bachelor’s degree is required
  • 7+ years of proven experience is required
  • Solid understanding of the U.S. healthcare market, including industry trends, customer dynamics and legal and compliance requirements required.
  • Financial competence required, an understanding of gross profit, erosion, pricing impact preferred.
  • Experience working in a highly matrixed environment and influencing across multiple stakeholder groups with an enterprise mentality required.
  • Collaborative style, ability to process multiple, sophisticated and often conflicting inputs to build executable contract strategy.
  • Strong analytical skills
  • Highly effective interpersonal skills
  • Proven ability to manage through differing opinions and perspectives.

Nice To Haves

  • Relevant product knowledge (Ethicon Platforms / capital)
  • Experience in any of the following suggested: contracting, marketing, Sales & Sales management

Responsibilities

  • Reports to the Area Vice President, Key Accounts, Ethicon Key Account Management and is responsible for contracting, pricing, and daily management of Ethicon Platforms in ~6-12 large health system customers
  • Supports the Aligned KAM organization in their development of account strategies with Area Leadership & local FSO team.
  • The CM will assist in all aspects of contract operations to help accelerate the delivery of profitable performance metrics (i.e., revenue growth, improved price performance, NPIs, and managing erosion) & handles administrative responsibilities in assigned health systems
  • Becomes a Super User for SourceView at all Aligned IDNs and supports the Area on key IDNs where there is an opportunity to apply SV to generate significant upside
  • Manages account performance by monitoring System Analytics (SourceView/Optimizer) contract compliance, contract performance goals & will engage KAM leadership to negotiate contractual offers or changes
  • Responsible for providing access within aligned health systems for focus product categories, as well as NPIs as determined by Ethicon Sales & MKT
  • Builds and maintains strong relationships with economic decision makers within the health system to ensure efficiency & effectiveness of all operational aspects of the Ethicon contract portfolio, which includes Supply Chain, Value Analysis Committees and other committees which make system-wide product decisions
  • Responsible for contract management of the health system (RFPs, contract renewals, deal creation and delivery, etc.) & partners with AVP/RSM who will partner & formally negotiate the final contract terms (approved by Contract Mgmt).
  • Works collaboratively, as a member of the overall IDN account team, to align toward broader Ethicon goals.
  • Accountable for the co-creation of contract strategy and pricing across Ethicon platforms/product lines in partnership with Area FSO leadership & Local Team
  • Understand the full set of Ethicon products and offerings, strategies and business objectives

Benefits

  • medical
  • dental
  • vision
  • life insurance
  • short- and long-term disability
  • business accident insurance
  • group legal insurance
  • consolidated retirement plan (pension)
  • savings plan (401(k))
  • long-term incentive program
  • Vacation – up to 120 hours per calendar year
  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
  • Holiday pay, including Floating Holidays – up to 13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year
  • company car through the Company’s FLEET program
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