Senior Content Operations Strategist

Sanity • San Francisco, CA

7d • Remote

About The Position

At Sanity.io, we are changing how forward-thinking companies like PUMA, Spotify, Figma, Riot Games, and Linear create digital experiences. Our content operating system replaces rigid legacy CMS solutions with a flexible, developer-first platform that gives engineers complete control to build without restrictions.
We’re growing our Customer Solutions team and looking for a Senior Content Operations Strategist who will act as a strategic advisor to our customers. This is a consultative role that helps organizations reimagine how content flows across their systems, teams, and digital experiences using Sanity.
As a Senior Content Operations Strategist, you’ll work directly with Sanity’s enterprise customers to guide them through content strategy, operational design, and implementation best practices. You will be the bridge between business goals, editorial processes, and technical delivery — helping customers define how to work smarter and scale effectively with Sanity.
This role is perfect for someone who thrives on solving complex problems, loves optimizing how teams work with content, and wants to shape the future of content operations across industries.

Requirements

• 5+ years in content operations, digital content strategy, content systems consulting, or similar roles – ideally in an enterprise or SaaS context.
• Deep experience designing and optimizing content workflows, governance models, and editorial processes.
• Familiar with modern content platforms, structured content, and component-based content architecture.
• Experience working with CMSs, DAMs, and headless architectures – bonus if you’ve worked with Sanity or similar platforms.
• Strategic thinker with a passion for improving how teams create, manage, and deliver content at scale.
• Skilled communicator, facilitator, and collaborator – able to work effectively with both business stakeholders and technical teams.
• Comfortable in client-facing and consultative roles, and excited to help shape customer success through content excellence.
• Deep experience with AI-based workflows for content and business teams
• Based in the US or Canada - PST timezone

Nice To Haves

• worked with Sanity or similar platforms

Responsibilities

• Serve as a trusted content operations advisor for Sanity’s enterprise customers.
• Help customers design and evolve content models, governance strategies, and workflows tailored to their business.
• Assess current-state processes and tools, then design and recommend scalable, future-ready content operations strategies.
• Work with customer teams to translate editorial, marketing, and digital content needs into structured content systems using Sanity.
• Partner with Sales, Solution Engineers, Solution Architects, and Product teams to deliver cohesive, high-impact solutions.
• Conduct workshops, write guides, and support customers in adopting best practices in structured content, metadata, reuse, localization, and collaboration.
• Champion operational excellence, helping our customers evolve their internal content practices and use Sanity to its full potential.
• Help customers identify, implement, and optimize AI workflows that transform their daily operations.

Benefits

• Comprehensive health plans and perks
• A healthy work-life balance that accommodates individual and family needs
• Competitive stock options program and location-based salary

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed