Senior Content Manager

Endeavor SchoolsMiami, FL
$130,000

About The Position

Endeavor Schools is a mission-driven organization looking for a Senior Content Manager to create and implement compelling omnichannel campaigns to drive new school acquisitions and curate innovative content to continue to provide an exceptional family experience and strengthen our brand reputation as a leader in the education space. The Senior Content Manager will lead all strategic and tactical creative initiatives for external and internal communications and campaigns, including customer acquisition channels (paid and unpaid digital, field events, referrals, retention, employee communications, and public relations). The Senior Content Manager will work closely with outside creative, media, and web agencies.

Requirements

  • Bachelor’s degree in Marketing, Communications, Journalism, English, or a related field (Master’s preferred for some roles)
  • 5–7+ years of experience in content creation, strategy, and management
  • Proven experience leading content teams or managing cross-functional projects
  • Strong writing, editing, and storytelling skills across multiple formats (web, email, social, video, etc.)
  • Expertise in content strategy, SEO, and audience engagement
  • Familiarity with CMS platforms (e.g., WordPress, HubSpot), analytics tools (e.g., Google Analytics), and project management software
  • Ability to align content with brand voice, business goals, and user needs
  • Experience with content performance tracking and optimization
  • Ability to lead and mentor content creators and collaborate with marketing, design, and product teams
  • Strategic thinker with strong organizational and communication skills
  • Comfortable presenting ideas and results to stakeholders

Responsibilities

  • Establish creative/content strategies, including customer acquisition campaigns, brand campaigns, in-school referral campaigns, retention campaigns, functional projects, etc.
  • Curate and communicate 12-month creative roadmaps to communicate priorities to internal leadership teams and external agency partners.
  • Translate creative strategies into editorial calendars and tactical 30-day plans to prioritize the most impactful projects, set goals and timelines, and delegate team responsibilities and tasks.
  • Lead and manage the creative team. This includes recruiting, hiring, onboarding, training, and management of team members as the organization grows.
  • Effectively assess organizational growth and additional role requirements to enable aggressive expansion.
  • Work with outside creative and media agencies to set creative best practices, collaborate on creative calendars, co-create patient acquisition campaigns, and manage collaborative projects, including setting appropriate KPIs, gaining approvals, implementation, success tracking, and postmortems.
  • Produce engaging, innovative, and cohesive campaigns that fuel patient growth, strengthen the brand, and provide an exceptional patient experience via omnichannel, digital, and print mediums.
  • Oversee and manage all creative projects from concept to final product, ensuring projects are delivered on time and within budget.
  • Present or oversee presentation of final concepts, obtain approvals, and provide completed deliverables to internal leaders and outside agencies.
  • Create and curate content for the website, paid social ads, organic posts and blogs, and press releases, and functional requests (HR, Operations, etc.).
  • Act as a fractional (~50%) writer on the content team.
  • Ensure the brand voice and design elements consistently communicate the vision across internal and external campaigns, functional projects, employee communications, and press releases.
  • Review and approve art and copy developed by the team, ensuring deliverables effectively address marketing goals.
  • Work closely with internal stakeholders (functional Marketing leads, Operations, Academics, etc.) as well as agency partners to understand their needs and develop creative strategies to achieve their goals.
  • Conduct interviews and lead brainstorming sessions to develop innovative and actionable creative initiatives that will strengthen the brand and drive enrollment.
  • Create effective public relations strategies and tactics, including the creation of press releases for new schools, crisis management communications, internal communications, social responses, etc.
  • Create effective weekly and monthly reporting and present trends and analytics to the CMO and agency partners to continuously optimize campaign elements and improve results.
  • Use content management systems to analyze website traffic and user engagement metrics.
  • Create and manage the creative departmental budget and related monthly expenses.
  • Other duties as assigned.
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