Senior Content Designer

Function Health • Austin, TX

8h

About The Position

Function Health is seeking a Senior Content Designer to own the company's voice across product and member communication. This role involves collaborating closely with Product Design and PMM teams to ensure copy is simple, supportive, and builds trust. The ideal candidate will be adept at shaping how Function communicates at every touchpoint, understanding the nuances of different contexts like lab result summaries, onboarding, and paywalls. A key aspect of this role is the ability to work with AI as a new content material, understanding its capabilities and limitations. The position is ideal for someone who thrives in a fast-paced, high-growth environment and is motivated by Function's mission to improve global health.

Requirements

• 5+ years of UX writing or product copywriting experience, ideally in a consumer health, wellness, or complex-product context with a portfolio that demonstrates range
• Fluency across copy types with a consistent quality across all of them: in-product flows, email, campaign headlines, onboarding, error states
• Strong instinct for voice and tone calibration. You can write warmly and precisely for a member reading a sensitive health result, and sharply for a conversion moment, knowing which is which
• Comfort working directly in Figma, managing your own workload across multiple concurrent projects, and writing copy that doesn't need a lot of hand-holding to land.
• You have an AI-native mindset, understanding how LLMs generate language, where they produce noise, and how to work with and around them deliberately
• You use AI tooling actively. Claude, Cursor, or equivalent — to accelerate ideation, draft generation, and iteration without sacrificing voice quality
• You can design content for agentic experiences. You've thought carefully about how a product communicates when the system is doing the work, not just responding to a prompt
• You think critically about AI-generated copy: you know when it's useful scaffolding and when it's eroding the voice, and can act accordingly
• Please share a portfolio of work in order to be considered

Nice To Haves

• Experience in health, wellness, or clinical tech is a meaningful differentiator: comfort with medical terminology, regulatory constraints, and high-stakes information hierarchies
• Collaborative by default. You work closely with designers, PMs, and clinicians, and make the work better through that friction

Responsibilities

• Product copy across all touchpoints including in-app flows, onboarding, member communications, notifications, action plans, empty states, error handling, and more
• Brand voice stewardship: define, evolve, and defend Function's voice across surfaces and contributors
• Cross-functional collaboration with Design, Product, and Clinical to ensure copy is accurate, human, and on-brand.
• UX writing upstream of design decisions. You’ll shape the full experience
• Data-informed iteration such as A/B testing, member feedback, and performance data as tools for continuous improvement
• Editorial review: You’ll raise the standard of copy org-wide, not just your own output

Benefits

• competitive salary and benefits package
• flexible working hours
• dynamic work environment where creativity and innovation are encouraged

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed