Senior Consultant

Workhelix • San Francisco, CA

6d • $145,000 - $225,000 • Hybrid

About The Position

At Workhelix, the Senior Consultant is pivotal in transforming complex business challenges into actionable solutions. You'll be the bridge between customer needs, data insights, and service execution, ensuring that organizations can make better, faster, and smarter decisions with our expertise. This role combines analytical problem-solving, deep user empathy, and strategic execution.

Requirements

• 6+ years of experience in client-facing roles, particularly in strategy, consulting, SaaS customer-facing environments (e.g., customer success, implementation, or professional services), or similar, with experience coordinating internal engineering and data science teams.
• A demonstrated ability to deliver results in complex organizational environments like B2B enterprise.
• Experience building quantified business cases, or a demonstrated ability to pick this up quickly, translating an insight into something a customer's finance or executive stakeholders will act on.
• Comfort navigating complex data ecosystems and identifying insights that drive business value. You don't need to be a SQL or Python practitioner, but you need to think quantitatively and know how to credibly translate into customer insights.
• Experience developing novel, software-led solutions to drive business outcomes for enterprise customers.
• A track record of driving adoption and behavior change with stakeholders you don't formally manage.
• Strong written and verbal communication, with the ability to shift register across technical and executive audiences.
• Comfort with ad-hoc data analysis.
• Ability to travel (up to ~25%) as required by client and business needs.
• Based in or willing to relocate to the San Francisco Bay Area for in-office collaboration.

Nice To Haves

• Working SQL proficiency
• Prior experience in an early-stage, high-growth SaaS environment.
• Experience building or scaling internal processes from scratch in an ambiguous org.
• Experience working with SaaS sales teams and a history of recognizing expansion opportunities.

Responsibilities

• Engage deeply with customers to understand their strategic goals, operational challenges, and data landscapes.
• Identify critical workflows and data sources that drive AI adoption and business transformation.
• Build quantified business cases that connect Workhelix insights to measurable customer outcomes - giving client executives a clear, defensible case for action.
• Spearhead client workstreams with our Engineering and Product teams to design and deploy scalable, customized solutions that meet client needs.
• Lead customer onboarding and enablement sessions to the Workhelix Nucleus platform to ensure adoption and empower users to generate actionable insights.
• Present data-driven insights and strategic recommendations to client executives, ensuring alignment on value realization.
• Work cross-functionally to influence product enhancements based on field insights.
• Scope new and expansion engagement opportunities and assess how Workhelix can drive transformation across diverse industries.
• Work closely with sales colleagues to continuously deliver value for the customer and grow the ACV for Workhelix.
• Drive execution by running SteerCo meetings, managing agendas, documenting decisions, and sharing clear follow-ups to keep projects on track.
• Bring structure to ambiguous environments by organizing workstreams, maintaining alignment across stakeholders, and ensuring nothing falls through the cracks.

Benefits

• Competitive compensation package and benefits.
• Chance to learn and collaborate with some of the most famous researchers in the AI and digital economy space: Andrew Ng, Erik Brynjolfsson, Andy McAfee, and Daniel Rock.
• The unique opportunity to help build a company, culture, and products from the ground up with a team that values healthy working practices.
• A high-trust, high-autonomy work environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed