Senior Consultant, Training Strategy Lead

BME Strategies

3h • $87,360 - $120,640 • Remote

About The Position

The Senior Consultant, Training Strategy Lead is responsible for developing and leading the training strategy, approach, and implementation activities for a large-scale statewide technology modernization initiative, Metrik. This role will work closely with the broader Development IT Team, Solution Business Team, Organizational Change Management (OCM) resources, subject matter experts, rollout teams, and other partners. The Training Strategy Lead will be responsible for the entire scope of the training strategy and delivery systems, including determining what training is needed and who needs it, as well as how it should be delivered and when it should occur to support successful use of the platform. The ideal candidate brings experience designing and executing training programs for complex technology, data, or enterprise system implementations and can effectively translate business and technical requirements into practical, user-centered learning experiences.

Requirements

• Minimum of 6 years relevant experience required, including 4 or more years in a consulting firm environment.
• Experience leading training strategy and implementation efforts for large-scale technology, data, or enterprise system implementations.
• Minimum 5 years client-facing experience, including 2 or more in project leadership roles.
• Experience leading complex training initiatives across multiple stakeholder groups.
• Master’s degree in Public Health, Education, Organizational Development, Instructional Design, Communications, or a related field.
• Ability to work independently and as part of a team in a fast-paced consulting environment.
• Demonstrated success developing and executing training strategies for technology modernization, digital transformation, or large-scale system implementation projects involving multiple organizations, agencies, or user groups.
• Lead training efforts from strategy through implementation, including training needs assessment, curriculum planning, delivery coordination, and post-launch support.
• Develop role-based learning programs and coordinate the creation of training materials with subject matter experts and cross-functional teams.
• Strong understanding of adult learning principles and instructional design methodologies.
• Excellent facilitation, presentation, and communication skills, with the ability to engage both technical and non-technical audiences.
• Ability to translate complex business and technical concepts into practical, user-friendly learning experiences.
• Strong project management, organizational, and stakeholder management skills.
• Comfort navigating ambiguity and bringing structure to evolving environments.
• “Big picture” thinking paired with strong attention to detail and follow-through, ensuring training strategy, activities, and deliverables are executed successfully.
• An alignment with BME’s shared values.

Nice To Haves

• People management experience preferred.
• Experience supporting Salesforce implementations or other CRM, permitting, inspection, case management, workflow management, or enterprise data platforms.
• Experience supporting training efforts for statewide, multi-site, or large-scale public sector implementations.
• Familiarity with state and local public health agencies and their operational environments.
• Knowledge of learning management systems (LMS), training analytics, training evaluation methods, and train-the-trainer models.

Responsibilities

• Leads project design and attends to client relationships.
• May serve as a technical expert and/or individual contributor on highly specialized workstreams.
• Minimal project oversight needed.
• Manages projects to exemplary client satisfaction.
• Recognizes business opportunities with existing clients and works with leadership to pursue.
• Proactively does outreach and sourcing of new clients.
• Sources RFPs of interest.
• Develop and Lead Training Strategy: Define and maintain the overall training strategy, framework, roadmap, and approach to support successful use of Metrik across users.
• Assess Training Needs: Partner with project leadership, subject matter experts, business team, and other stakeholders to identify training , learner personas, role-based requirements, and readiness considerations.
• Design Scalable Training Approaches: Recommend and implement training delivery models, learning pathways, training environments, and support structures that effectively serve diverse user groups across the state. needs
• Define Training Deliverables: Determine the appropriate mix of training materials and support resources (e.g., instructor-led training, e-learning modules, job aids, reference guides, videos, FAQs, office hours etc.) to support successful system use.
• Lead Training Planning & Coordination: Partner with business, change management, rollout, and implementation teams to identify training priorities, define learning objectives, establish training timelines, and coordinate training-related activities across the project.
• Coordinate Training Content Development: Collaborate with writers, subject matter experts, trainers, and other project resources to develop and maintain training materials, ensuring content aligns with project goals, user needs, and system functionality.
• Coordinate Training Implementation: Support and coordinate the execution of training activities, including scheduling, communications, trainer preparation, pilot support, office hours, training logistics, and post-launch learning opportunities.
• Partner on Organizational Change Management Efforts: Collaborate closely with change management, communications, stakeholder engagement, and rollout teams to align training activities with broader project readiness efforts.
• Measure Training Effectiveness: Establish and monitor training success metrics, learner feedback mechanisms, participation tracking, and other indicators to continuously improve training outcomes.
• Support Sustainability: Develop recommendations and processes for ongoing training, onboarding, knowledge transfer, and long-term support beyond initial implementation.
• Serve as a Trusted Advisor: Provide strategic guidance to project leadership and stakeholders regarding training best practices, risks, dependencies, and training considerations throughout the project lifecycle

Benefits

• 6+ weeks total leave, including paid vacation, sick time, personal leave, and floating holidays
• Health, dental, and vision insurance, with 75% employer-paid coverage for the employee & 50% employer-paid coverage for dependents
• Health FSA and dependent care FSA
• 401(k) with employer match
• Employer-paid short-term and long-term disability insurance
• One-time technology stipend
• Opportunities for professional development and career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Senior