Senior Consultant, Salesforce Data 360 & Marketing AI

Deloitte•Tampa, FL

6d•$110,700 - $218,300•Onsite

About The Position

Deloitte's AM&C practice is looking for a Senior Consultant who can operate at the intersection of front-office strategy, Salesforce Data 360 architecture, and hands-on AI/engineering delivery. This is not a traditional "oversee and present" consulting role. You will lead client relationships and workstreams, and you'll stay close enough to the technology to configure, build, and troubleshoot alongside your team. You should be equally comfortable running a steering committee conversation with a CMO and sitting in Data Cloud configuring identity resolution rules or tuning an Agentforce workflow. You'll work on engagements where clients are consolidating fragmented customer data, standing up real-time segmentation and personalization, and introducing agentic AI into marketing, sales, and service operations. They need someone who can translate what the business wants into what actually gets built. Recruiting for this role ends on January 1, 2027

Requirements

Ability to work independently and collaborate as part of a team
Effective written and verbal communication skills
Meticulous attention to detail and quality of work product
Ability to build and sustain professional relationships
Ability to lead projects or workstreams
Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
Strong interpersonal skills and professional demeanor
Ability to meet deadlines
Ability to provide clear guidance to others
5+ years of relevant experience, including consulting or client-facing delivery experience in marketing technology, CDP, or customer data platforms
3+ years of experience with hands-on implementation experience with Salesforce Data Cloud (Data 360): data modeling, identity resolution, calculated insights, activation
2+ years of experience with at least one Salesforce marketing application (Marketing Cloud/Engagement or Agentforce) at a configuration/build level, not just functional familiarity
2+ years of demonstrated front-office domain knowledge: marketing operations, campaign management, customer experience, or sales/service data use cases
Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
Limited immigration sponsorship may be available.

Nice To Haves

Salesforce certifications relevant to Data Cloud, Marketing Cloud, or Agentforce
Experience with AI/agentic workflow design (prompt design, agent orchestration, model evaluation) in a customer-data context
Prior experience in a "forward deployed" or embedded delivery model (for example, rapid prototyping alongside client teams, iterative build-and-feedback cycles)
Exposure to adjacent CDP or marketing technology platforms (Adobe Experience Platform, Segment, Tealium) useful for competitive/migration conversations
Experience managing or mentoring technical teams in a consulting environment

Responsibilities

Lead discovery, solution design, and delivery for Salesforce Data 360 and connected marketing technology engagements.
Partner with CMOs, marketing leaders, and sales and service operations teams to translate business priorities into scalable data and technology solutions.
Architect and configure Data 360 capabilities, including data models, harmonization, identity resolution, calculated insights, segmentation, and activation.
Build integrations across Data 360, Marketing Cloud Engagement, Agentforce, and other front-office platforms—and stay hands-on enough to solve issues as they arise.
Work directly in the technology, including SQL, APIs/integration patterns, and configuration tooling
Bring AI and agentic use cases to life, including next-best action, predictive segmentation, and conversational experiences grounded in trusted customer data.
Lead and develop consultants and engineers while contributing to proposals, reusable accelerators, delivery methods, and growth of the Data 360 practice.