Senior Consultant, Quality Improvement Management & Client Success (VBC & Population Health)

Sellers Dorsey

53d•$96,000 - $125,000

About The Position

Sellers Dorsey is seeking two Senior Consultants, Quality Management & Client Success to support clients across providers, hospitals/health systems, state Medicaid agencies, and managed care organizations by blending expertise in CMS‑aligned quality programs with hands‑on delivery of quality improvement, population health, care management support, and claims/encounter data quality. As a Senior Consultant, Quality Management & Client Success, you will contribute technical expertise in quality measurement, gap closure strategies, population health analytics, healthcare process improvement, and claims/encounter data integrity. You will play a critical role in day-to-day project execution, analysis, and client support; develop tools, reports, and recommendations; and collaborate cross-functionally with Regions, National Consulting, and Analytics teams. You will also support scopes of work stemming from adoption of Constyn, Sellers Dorsey's population health SaaS platform, and contributes to light sales/RFP development activities.

Requirements

Bachelor’s degree required (Public Policy, Public Administration, Public Health, Health Administration or related.
5–10 years in healthcare quality improvement, quality measurement, and/or healthcare consulting/operations.
Experience with value-based care models, pay for performance programs and experience supporting quality improvement/population health initiatives (gap closure, risk/care management, claims/encounter data).
Knowledge of quality measures across payers (e.g., NCQA HEDIS, CMS Core Sets) and comfort interpreting analytic outputs to inform recommendations.
Excellent written and verbal communication with the ability to translate complex policy and analytics into practical guidance.
Organization and multitasking across several projects; initiative with appropriate escalation; collaborates effectively in a matrixed environment; serves as a role model for junior colleagues
Proficiency in Microsoft Word, Excel, PowerPoint.
Proficiency with Microsoft collaboration tools: SharePoint, Teams.

Nice To Haves

Advanced degree preferred or additional relevant experience in lieu of an advanced degree.
CPHQ Preferred.
Experience with business intelligence software (Tableau/Power BI), project management software (Smartsheet) or statistical software (R, SAS, SPSS) a plus.

Responsibilities

Support day-to-day work on traditional CMS quality/value-based care projects such as Directed Payment Programs, 105 Quality initiatives, workforce initiatives and others, including development of quality components and documentation aligned to CMS requirements and state expectations.
Participate in internal and external meetings; track tasks, risks, and timelines; and prepare client-ready materials that connect financing models with quality strategies and outcomes.
Prepare and deliver internal and client-facing presentations and materials that explain quality processes, policy context, program impact and project progress in accessible terms.
Aggregate and analyze quality and population health data (including claims/encounters) to assess performance, identify gaps, and inform recommendations.
Contribute to measure selection, target setting, measure definition documents, reporting templates, dashboards, and evaluation summaries that demonstrate program impact.
Assist in designing and operationalizing gap-closure workflows, risk stratification, and care management processes that complement financing and quality program goals.
Translate analytic findings into practical action steps for clinical and operational teams.
Monitor state and federal policy developments and CMS quality guidance, synthesizing implications for CMS financed programs (DPPs, 105s) and quality/population health scopes; brief project teams and clients.
Partner with internal teams in a matrixed environment to scope analytics, define data requirements, interpret outputs, and produce integrated deliverables.
Help convert analytic insights into operational recommendations and quality interventions.
Support Constyn onboarding and workflows (e.g., dashboard interpretation, cohort/risk views, performance reporting); provide voice-of-client feedback to enhance product utility.
Support firmwide strategic initiatives, tool development, and cross-department projects; perform additional responsibilities consistent with the role’s scope and expertise.
Contribute to internal training and team knowledge assets.