Senior Consultant, Client Management

Gallagher•Walnut Creek, CA

About The Position

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.

Requirements

College graduate
Minimum 5 years of health and welfare consulting experience
Proficient in funding methods (fully insured, self-insured)
Excellent communication and team building skills

Nice To Haves

CEBS or similar credentials

Responsibilities

Project Manager and primary day-to-day contact for clients.
Work with team to complete review of contracts and plan documents / summaries / SBCs.
Assist with implementation of new vendors, benefits and services.
Interact directly with clients and respond to client requests, develop strong relationships with clients.
Prepare for and attend client meetings with Director and Principal, as requested.
Draft letters, reports and presentations for review and approval by the Director and Principal.
Interact with vendors regarding their services and product offerings on behalf of clients.
Expand knowledge base regarding health and welfare service as well as services offered by other Gallagher practices.
Perform special projects or assignments as instructed by Director and Principal, or supervisor.
Display strong written and oral communication skills including the ability to articulate complex concepts
Excellent project management and problem solving skills Actively participate in client meetings to gather information, establish needs, clarify expectations, develop strategy, and obtain feedback
Contribute to advancement of the firm by sharing best practices
Network within Gallagher demonstrating support and respect of peers
Participate in mentorship program, continually focusing on developmental opportunities
Demonstrate knowledge of the market and competitors, and what sets Gallagher apart
Achieve annual billable hour goals

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program