Senior Consultant - Claims Advocacy
About The Position
Marsh is seeking candidates for our open Sr. Claims Advocacy Consultant position out of our Nashville, TN office. Sr. Claims Advocacy Consultant (Property/Risk experience) What can you expect? Provides coverage and claims strategy advice to clients on claims with complex coverage issues that require full range of expertise to solve in order to assist with claims preparation Identifies appropriate policies and/or coverage's on complex coverage issues and analyses notification against the same in order to provide solutions to clients against future risks. Leads complex claims process for clients, leads detailed client claim review meetings and participates in claims strategy discussions in order to ensure progress from notification through to closure. Liaises with insurers and their advisors on complex queries and policy coverage discussions in order to support smooth review of claims for clients. Develops thought leadership materials and drafts communication documents for clients, such as correspondence letters, claims calculations and reviews documents prepared by the clients in order to support complex claims process for clients. Assess application of data, such as loss statistics, key trends, cost reduction opportunities and other data in order to support sound and defensible recommendations for action plans to manage client's total risk.
Requirements
- 5+ years of Claims experience preferred.
- Claims experience within Property.
- P&C license - or ability to obtain
Nice To Haves
- Construction and/or Real Estate experience would be a plus.
- An ability to influence and negotiate with all stakeholders to achieve desired outcomes.
Responsibilities
- Build and maintain a positive and supportive team environment within the claims team.
- Ensure team performance meets quality & timeliness thresholds stipulated by client agreements, internal guidelines & regulatory authorities
- Monitor service deliverables ensuring tasks completed within criteria agreed in client service agreements, internal and regulatory guidelines.
- Identify emerging risks, assess, register, and escalate to senior management where appropriate.
- Provide claims expertise/guidance to internal and external stakeholders for all technical and procedural inquiries
- Implement continuous improvement strategies / processes / tools / systems to enhance efficiency for colleagues, agents, policyholders, and Customer.
- Serve as a key leader and interface for the customer
- Oversee on-site disaster operations support upon notification on-site is needed
Benefits
- Medical, Dental, Vision, Short- and Long-Term Disability and Life Insurance
- Employee Stock Purchase program
- Generous paid time-off allowance
- Fixed company contribution AND a company match on your 401k, after one year of service
- Health and welfare benefits
- Tuition assistance
- 401K savings and other retirement programs
- Employee assistance programs
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
