About The Position

As the Senior Consultant, Business Controls, you’ll work in growing area of the bank that manages operational risk, regulatory supervision, standardized testing, sales monitoring and loss management, for Personal & Business Banking, across Canada. As part of the Governance & Controls team you’ll lead the management of material, systemic and emerging risks for Personal & Business Banking LOBs (specifically Borrowing Solutions). You’ll develop and implement integrated control improvement solutions across all products and channels. You’ll manage key controls to mitigate operational exposures and potential losses. As a Senior Consultant, you’ll provide support of CIBC’s Control Framework to ensure compliance to regulatory, legislative, and operational requirements, including the efficient and effective management of deficiency remediation. You’ll act as the key relationship manager for the business. At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote.

Requirements

  • Experience in Personal and Small Business Banking products and channels, with a deep understanding of key businesses and processes within the Banking Centres and Small Business.
  • Extensive knowledge of risk management principles, practices, policies and procedures.
  • Understand and have the ability to communicate the Control Framework requirements (Operational Risk Profile, Scenarios, Deficiency Management, Key Risk Indicators) to LOB partners to ensure awareness, understanding of accountabilities.
  • Passionate about people. Find meaning in relationships, and surround yourself with a diverse network of partners.
  • Build trust through respect and authenticity.
  • Influence makes an impact. Know that relationships and networks are essential to success.
  • Inspire outcomes by making yourself heard.
  • Give meaning to data. Enjoy investigating complex problems, and making sense of information.
  • Confident in your ability to communicate detailed information in an impactful way.
  • Understand that success is in the details. Notice things that others don't.
  • Critical thinking skills help to inform your decision making.
  • Values matter. Bring your real self to work and live our values - trust, teamwork, and accountability.

Responsibilities

  • Key relationship manager and collaborative consultant with business partners, and 2nd and 3rd lines of defense for all matters relating to operational risk.
  • Manage relationships at peer or director level, as well as project/initiative managers within the assigned Line of Business (LOB).
  • Represent Business Controls on business initiatives.
  • Work closely with the LOB partners to proactively identify risk exposures and control gaps, to analyze and synthesize risk exposures, operational losses, root causes and control gaps and determine materiality.
  • Propose recommendations to mitigate risk exposures/control gaps.
  • Lead the Change Initiative Risk Assessment (CIRA) process, ensuring all material risks are identified and compliant to the CIBC CIRA policy and process.
  • Manage all deficiencies for the LOB, ensuring closure dates are met and no deficiencies go past due.
  • Lead the implementation of remediation plans for targeted control gaps/special projects.
  • Lead the completion of all CIBC Control Framework requirements.
  • Act as the risk and control Subject Matter Expert (SME) providing expert advice to LOB partners.
  • Lead all Internal Audits, Compliance exams for the business.
  • Provide ongoing management of self-assessment processes.
  • Participate in larger more complex business, governance and regulatory projects to identify risk and control issues, recommend solutions and develop control requirements.

Benefits

  • competitive compensation
  • a banking benefit
  • wellbeing support
  • employee and family assistance programs
  • MomentMakers, our social, points-based recognition program
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service