Senior Configuration Management Engineer

UlinePleasant Prairie, WI
Onsite

About The Position

Join Uline as a Senior Configuration Management Engineer, where you’ll lead and enhance our Configuration Management Database (CMDB), ensuring accurate and reliable data across our technology landscape. Use your expertise to translate data into a trusted resource that supports IT operations and informs decisions across our growing North American company. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience.
  • 10+ years of IT experience, with a strong understanding of ITSM products such as ServiceNow, Flexera One, HP Service Manager or BMC Atrium.
  • Practical coding and automation skills with PowerShell, Python, SQL, APIs or similar technologies.
  • Strong problem solving, analytical and decision-making skills.

Responsibilities

  • Own and manage the CMDB, ensuring data is accurate, current and properly documented.
  • Develop reports and dashboards, providing actionable insights to support audits, configuration status, lifecycle and executive decision making.
  • Improve data accuracy by implementing automated workflows, discovery tools and system integrations.
  • Establish and implement Configuration and Asset Management systems, standards and policies to ensure consistency and reliability.
  • Collaborate across teams to gather and analyze data, translating findings into scalable CMBD capabilities.

Benefits

  • Complete health insurance coverage
  • 401(k) with 6% employer match that starts day one!
  • Multiple bonus programs.
  • Paid holidays and generous paid time off.
  • Tuition Assistance Program that covers professional continuing education.
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