Senior Compliance Manager - Regulatory Risk

Shawbrook

13h

About The Position

Shawbrook is seeking an experienced Senior Compliance Manager to join its Compliance & Conduct team and provide independent second-line oversight of Regulatory Compliance Risk across the Group. Reporting to the Director of Compliance & Conduct, the role has broad exposure across the business and is responsible for regulatory change oversight, maintaining compliance frameworks and policies, challenging the management of regulatory risks, and providing pragmatic regulatory advice. The role works with stakeholders across the Group to strengthen regulatory governance, improve the control environment, and promote regulatory compliance and accountability. The position supports the Director of Compliance & Conduct in delivering Compliance and Conduct Risk responsibilities. It oversees regulatory horizon scanning and regulatory change, owns the Regulatory Compliance Risk Framework and related policies, provides second-line oversight of Conduct Risk, and reports on regulatory and conduct matters to governance forums. It also provides guidance and awareness activity, oversees relevant regulatory permissions, analyses issues and themes, and helps foster an effective Compliance and Conduct culture.

Requirements

Substantial experience in regulatory compliance within UK financial services.
Strong understanding of FCA requirements, regulatory risk management and second-line oversight.
Strong understanding of the financial services regulatory environment, including regulatory change processes, permissions and Regulatory Compliance Risk.
Good understanding of risk management frameworks and how regulatory obligations should be embedded into business processes, controls and decision-making.
Strong analytical and judgement skills, including the ability to interpret regulatory developments, assess materiality and translate requirements into clear, proportionate expectations.
Ability to manage multiple complex priorities, constructively challenge business decisions and practices, and hold first-line stakeholders accountable for regulatory obligations and agreed actions.
Credibility and influence, with the ability to build relationships across the Group and engage confidently with stakeholders at all levels of seniority.
Ability to communicate regulatory expectations clearly, drive business ownership and accountability, and maintain effective second-line independence.
Integrity, independence and sound judgement, with a commitment to openness, transparency and constructive challenge.
Promotes a culture in which regulatory compliance is understood and owned as a business responsibility.

Nice To Haves

A relevant professional compliance qualification, such as an ICA Diploma, ICA Advanced Certificate or equivalent, is desirable but not essential.

Responsibilities

Manage the Group’s regulatory horizon scanning process, ensuring relevant developments are identified, communicated and assigned to appropriate business owners.
Oversee and challenge first-line impact assessments and implementation of material regulatory-driven and regulatory-impacting change; ensure business ownership and accountability, and escalate insufficient, unclear or delayed actions.
Own and maintain the Regulatory Compliance Risk Framework, relevant policies and supporting standards, ensuring alignment with applicable regulatory requirements and the Group Risk Management Framework.
Oversee adherence to policy requirements and provide second-line challenge where gaps, exceptions or inconsistencies are identified.
Provide independent second-line oversight of Conduct Risk, including risk identification, assessment, monitoring, controls and remediation.
Aggregate and challenge material risks, issues and control weaknesses; identify cross-business themes and escalate risks that are not being appropriately managed.
Provide clear Conduct Risk reporting to relevant governance forums, using conduct events, complaints, customer outcomes and other data to identify material risks, trends, root causes, systemic issues and matters requiring management attention.
Provide pragmatic regulatory advice and guidance, supporting appropriate interpretation and application of requirements while reinforcing first-line accountability.
Oversee regulatory awareness activity and the management of relevant regulatory permissions, identifying and escalating material changes or concerns.
Provide Regulatory Compliance reporting to relevant governance forums, highlighting material risks, breaches, regulatory developments, trends and matters requiring management attention.
Analyse regulatory issues and themes to support root cause identification, inform Group change programmes, and drive proportionate improvements to business practices and the control environment.
Foster an effective Compliance and Conduct culture across the Group.

Benefits

Access to maternity, adoption and paternity policies from Day 1 of employment.
Free access to Headspace mindfulness and meditation app.
Free access to the Peppy digital health app, offering personalised support with fertility treatment, becoming a parent or menopause.
Employee Assistance Programme covering financial concerns, mental wellbeing, family, work, housing and health queries.
Cycle to work scheme.
Discounts on gym membership, including nationwide gym discounts.
Contributory pension scheme.
Death in service.
Minimum of 27 days’ holiday per year.
Option to buy or sell holiday days through a flexi-holiday scheme.
Discounts on high street and online brands.
Community support and charitable giving.
Participation in an annual discretionary bonus scheme.
Proudly Shawbrook recognition scheme.