Senior Compliance Manager - Compliance Monitoring and Programs

TD•Portland, ME

1d•Onsite

About The Position

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact – both in day-to-day operations and in the design of a future-focused compliance program. This is not just about implementing a new program – it's about creating a culture of compliance that will cascade throughout the organization. The Senior Compliance Manager – Compliance Monitoring and Programs will lead and enhance our Compliance Management System (CMS) with a focus on loan performance and servicing. This role involves managing compliance programs related to risk assessment, exam management, monitoring, reporting, and training across multiple lines of business. The ideal candidate will have extensive experience with large banks, a deep understanding of regulatory requirements (“alphabet soup” regulations), and knowledge of diverse products, including auto, real estate servicing, and small business lending. A strong background in compliance program management and passion about driving operational excellence are key to the success of this role. The Senior Compliance Business Oversight Manager provides advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction.

Requirements

Undergraduate degree or equivalent work experience
10+ years of experience
Big bank and experience with large-scale remediations
Knowledge of alphabet soup regulations
Experience with multiple products (auto, RE servicing, small business, etc.)
Backfilling regulatory knowledge with an understanding of the inner workings of regulatory programs
Programmatic knowledge of an effective compliance management program
Experience with CFPB and OCC examiners helpful
Performing sedentary work – Continuous
Performing multiple tasks – Continuous
Operating standard office equipment - Continuous
Concentrating for long periods of time – Continuous
Applying common sense to deal with problems involving standardized situations – Continuous
Reading, writing and comprehending instructions – Continuous
Adding, subtracting, multiplying and dividing – Continuous

Nice To Haves

CRCM a plus

Responsibilities

Lead and enhance our Compliance Management System (CMS) with a focus on loan performance and servicing.
Manage compliance programs related to risk assessment, exam management, monitoring, reporting, and training across multiple lines of business.
Provide advice, support and objective guidance to assigned portfolio, business or function on development and maintenance of all aspects of Compliance/Center of Excellence programs in line with the Bank's risk philosophy and strategic direction.
Proactively advise the business of new and changed Compliance regulatory and/or policy changes.
Formulate relevant and meaningful data analysis, leveraging advanced modeling and analytics, and lead on the interpretation of complex business issues, generate multifaceted insights and identify opportunities to address business regulatory requirements and issues.
Contribute to the development and implementation of Compliance programs.
Guide partners through the development, implementation, oversight and management of effective Compliance Programs.
Prepare summaries, presentations, briefing notes, and any other required documentation to effectively report on the status of Compliance.
Represent Compliance on internal or external committees relating to designated business activities as required.
Deliver relevant subject matter expertise and Compliance advice to business management.
Conduct meaningful analysis at the functional or enterprise level using results to draw conclusions, make recommendations, and assess the effectiveness of programs/policies/practices.
Maintain oversight (via review and approval) of all functions and accountabilities related to management reporting and analysis.
Manage high risk initiatives and escalations; lead initiatives/guidance as appropriate.
Actively assist in developing and overseeing implementation of business line policies and Compliance Team procedures.
Oversee respective programs/policies/practices are well managed, meet business needs, comply with internal and external requirements, and align with business priorities.
Consistently exercise discretion in managing correspondence, information and all matters of confidentiality; escalate issues where appropriate.
Partner with the governance & assurance function to develop annual awareness training.
Conduct enterprise-wide annual risk assessment for all TD businesses.
Protect the interests of the organization – identify and manage risks, and promote the prompt and thorough resolution of escalated non-standard, high risk issues.
Conduct internal and external research projects; support the development/delivery of presentations/communications to management or broader audience.
Actively manage relationships within and across various business lines, corporate and/or control functions and promote alignment with enterprise and/or regulatory requirements.
Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts.
Maintain a culture of risk management and control, supported by effective processes in alignment with risk appetite.
Participate fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and promote timely communication of issues/points of interest.
Provide thought leadership and/or industry knowledge for own area of expertise and participate in knowledge transfer within the team and business.
Keep current on emerging trends/developments and grow knowledge of the business, related tools and techniques.
Participate in personal performance management and development activities, including cross training within own team.
Keep others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities.
Contribute to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
Lead, motivate and develop relationships with internal and external business partners/stakeholders to develop productive working relationships.
Contribute to a fair, positive and equitable environment that supports a diverse workforce.
Act as a brand ambassador for your business area/function and the bank, both internally and/or externally.