Senior Compliance Client Service Manager

Marsh McLennan • Charlotte, NC

3d • Hybrid

About The Position

Compass Financial Partners, a division of MMA Securities LLC, is seeking a Senior Compliance Client Service Manager. This role involves serving as a consultative resource to institutional clientele, building client relationships, and supporting day-to-day and complex plan design and compliance inquiries. The position also provides client service management support to the team and assists Institutional Consultants and Relationship Managers. The ideal candidate will have an in-depth understanding of technical client needs to anticipate issues and provide proactive solutions.

Requirements

• Bachelor's degree
• Minimum of 10 years of relationship/client service management experience required
• Demonstrated confidence of topical knowledge in the industry
• Demonstrate knowledge of defined contribution financial products and services
• Prior ERISA compliance experience required

Nice To Haves

• Relevant industry designations preferred (i.e. Qualified 401(k) Administrator (QKA)®; Qualified 401(k) Consultant (QKC); Enrolled Retirement Plan Agent (ERPA); Qualified Pension Administrator (QPA); Tax-Exempt & Governmental Plan Consultant (TGPC))

Responsibilities

• Serve as a consultative resource to the firm’s institutional clientele.
• Build relationships with clients.
• Support day-to-day and complex plan design and compliance related inquiries.
• Provide client service management support to the team.
• Support the firm’s Institutional Consultants and Relationship Managers.
• Anticipate issues and proactively provide solutions based on an in-depth understanding of technical client needs.

Benefits

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work environment
• Charitable contribution match programs
• Stock purchase opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior