Senior Competitive Intelligence Manager

Akin Gump Strauss Hauer & Feld LLP•New York, NY

16h•$195,000 - $250,000•Hybrid

About The Position

Akin Gump Strauss Hauer & Feld LLP is a leading international law firm with more than 900 lawyers in offices throughout the United States, Europe, Asia and the Middle East. We are currently seeking a Senior Competitive Intelligence Manager in the Marketing department, reporting to the Chief Business Development Officer. The role can reside in the Dallas, Houston, Chicago, New York or Washington, DC office with hybrid work capabilities and will be a key member of the firm’s Strategy, Growth and Revenue functions responsible for delivering actionable intelligence and strategic insights that support the firm’s growth strategy and client development. Working closely with senior business professionals leaders, lawyers, and the Business Development, Client Value and Practice Management teams, the Senior Manager will 1) monitor, identify, analyze and communicate developments across clients, industries, peer and competitor firms and the broader legal market to help inform business decisions and uncover opportunities; and 2) drive strategic research to support the priorities of firm leadership, such as new offer development, geographic expansion, and competitive analysis. The Senior Manager will oversee competitive intelligence and market intelligence efforts to support firm growth by integrating external research with internal firm data, including client relationship, experience, matter and business development information. In this role, the Senior Manager will identify, analyze and communicate relevant and actionable information to aid the firm’s business development, client retention and overall business strategies while also ensuring the firm’s core values and culture are upheld. The Senior Manager will also develop and enhance processes, systems, tools and techniques that transform data and intelligence into actionable business insights.

Requirements

A Bachelor’s degree in Business, Economics, Computer Science, Data Science, or a related field is required.
7-10 years of relevant experience in a financial institution, investment management, or law firm environment.
Superior written and oral communication skills
Logical and critical thinker; able to identify and apply relevant qualitative and quantitative data
Strong service orientation, work ethic and attention to detail
Strong analytical skills, with excellent business acumen
Excellent interpersonal skills and sensitivity to the complexities of a global partnership with multiple offices and practice groups
Ability to develop and mentor junior professionals while fostering a collaborative, high-performing team environment
Advanced working knowledge of MS Office applications including Word, Excel, Outlook and PowerPoint, and ability to work in various software applications as needed
Proficiency with research databases, such as Lexis, Bloomberg, Lex Machina and ALM Legal Compass
Familiarity with SQL, Python, R, Power BI, Alteryx or other statistical package
Knowledge of research methodologies
Ability to prioritize, manage heavy workload and adjust to changing priorities; work independently and as a member of a team, manage multiple projects with specific deadlines, and complete tasks under time pressure as necessary
Ability to quickly and proactively identify and analyze problems, develop solutions and deliver results
Ability to use initiative and judgment to accomplish results
Ability to incorporate feedback to improve work product and performance
Commitment to maintaining confidentiality of all information, and adhering to the firm’s core values
Commitment to professional growth and development

Nice To Haves

A Master’s Degree and/or additional certifications a plus.

Responsibilities

Drive competitive and market intelligence efforts, providing timely analysis of legal market developments, industry trends, competitor activity, client priorities and emerging opportunities.
Monitor and analyze research across global markets, industries, peer/competitor firms, key firm clients and prospective firm clients, with a particular focus on business issues that may impact legal strategies, lateral partner strategies and client retention or expansion strategies.
Produce and deliver intelligence briefings, market analyses, client-focused insights and strategic reports that enhance the firm’s understanding of competitive dynamics and emerging opportunities.
Work with Business Development, Practice Management and Client Value to leverage internal firm data sources, including Salesforce and Foundation, to identify buying patterns, uncover opportunities, and connect information across practices, industries and offices.
Develop systems for monitoring and highlighting publications and other content channels for topics, trends and developments that impact the legal industry, the firm’s clients and/or potential clients.
Authenticate, analyze and distribute data cross-departmentally and design and create visual, actionable dashboards for end-users.
Communicate proactively on developments impacting the firm’s business/matters and clients, guiding and advising the firm leadership and lawyers on a regular basis; anticipate internal and external business challenges and/or regulatory issues.