Senior Community Manager (Kiku Crossing)

MidPen Housing•San Mateo, CA

5d•$30 - $34•Onsite

About The Position

MidPen Housing is a non-profit organization dedicated to developing affordable housing, providing professional property management, and coordinating onsite support programs. Since 1970, MidPen has been committed to its mission of providing safe, affordable housing, fostering stability and opportunity for residents, and creating diverse communities where people of all backgrounds can live with dignity. The organization operates in 12 Northern California counties and manages a portfolio of over 130 properties, serving 20,000 residents. MidPen Housing has been recognized as a Great Place to Work®. The Senior Community Manager at Kiku Crossing is responsible for the operational success of the site(s) in alignment with MidPen Housing's administrative guidelines and policies. This role requires initiative in problem-solving, development and adherence to operating procedures and Traffic Light Reports, and recommending policies that support the company's strategic goals. The Senior Community Manager must understand and uphold MidPen's mission and core values.

Requirements

Skilled in budgeting, variance reporting, problem-solving, and supervising diverse teams.
Knowledgeable in HUD, ADA, DFEH, and other regulatory guidelines.
Strong verbal and written communication skills.
Maintains professionalism and sound judgment in all interactions.
Proficient in Microsoft Office and YARDI.
Able to work independently and manage multiple priorities.
Must have a valid Real Estate license.
Must have a reliable insured vehicle.
Meet MidPen’s driving requirements.
Physically able to perform office tasks and occasional lifting (up to 25 lbs).
High School diploma or GED.
Two continuous years or more of property management experience, preferably in affordable housing, or four years of unrelated General Manager experience.

Nice To Haves

ARM/COS certifications preferred.

Responsibilities

Oversee rent collection, leasing, certifications, inspections, and HUD compliance.
Supervise on-site staff and manage tenant relations, evictions, and budgeting tasks.
Maintain secure records, process invoices, and ensure accurate documentation.
Conduct property inspections, coordinate repairs, and manage vendor relations.
Lead marketing efforts, including surveys, outreach, and resident engagement.
Respond to emergencies and ensure compliance with safety and reporting standards.
Implement OSHA and IIPP safety programs; ensure staff adherence to guidelines.
Manage staff schedules, training, performance feedback, and team meetings.