Senior Community Disaster Program Manager

American Red Cross • Fargo, ND

6d • Hybrid

About The Position

Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better. When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Requirements

• Bachelor's degree required, or equivalent combination of education and related experience required.
• Minimum 5 years of related experience.
• 3 years of supervisory or management experience.
• Excellent interpersonal, verbal, and written communication skills.
• Demonstrated analytical and decision-making skills to interpret program trends, results, formulate recommendations, and develop creative processes for continuous program or service improvements.
• Proven record of accomplishment of collaboration with diverse groups and individual’s representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.
• Must have Valid Driver’s License
• Geographic Community Disaster employees are expected to work daily in their assigned geographic area to engage and mobilize communities and support volunteers.
• Regional leadership and functional employees are expected to work daily within their region's geographic area to provide leadership and functional support, engage and mobilize communities, and support volunteers.
• The employee is regularly required to sit; use hands to handle or feel; and talk or hear.
• The employee is frequently required to reach with hands and arms.
• The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl.
• The employee must frequently lift and/or move up to 15 pounds and occasionally lift and/or move up to 30 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
• The work environment will consist of moderate noise (i.e. business office with computers, phones and printers, light traffic).
• The employee must have the ability to work in a small cubicle and have the ability to sit at a computer terminal for an extended period of time.

Nice To Haves

• Experience leading a team in a virtual or remote environment
• Demonstrates strong emotional intelligence and interpersonal skills
• Strong problem-solving and critical-thinking abilities
• Flexibility to accommodate varying work schedules and business needs
• Highly organized with strong time management and prioritization skills
• Ability to effectively manage multiple priorities in a fast-paced environment

Responsibilities

• Lead and manage a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming throughout the assigned geographic area, or functional activities throughout the region. Functional activities include mass care, response, community preparedness, recovery, and planning and readiness.
• Oversee the successful implementation of either disaster cycle services activities within assigned geographic area, or specific functional activities within the region.
• Champion and drive the development of Disaster Leadership Volunteers, including volunteer partners, to meet specific responsibilities as part of their work in disaster readiness, preparedness, response, and recovery. Develop and support disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically. Lead and empower a diverse team of volunteers and employees.
• Supervise the team’s efforts to prepare and mobilize communities and engage partners with specific functional expertise and assets to prepare for, respond to, and recover from disasters and emergencies in assigned geographic area.
• Build relationships and collaborate in the matrix management environment with internal partners, including employees and volunteers.
• Act as a regional Red Cross disaster subject matter expert to maximize Red Cross presence and community engagement and mobilization.
• Initiate, scale, coordinate and manage disaster relief operations in the region, or functional activities in alignment with the Disaster Cycle Services Concept of Operations.

Benefits

• Medical, Dental Vision plans
• Health Spending Accounts & Flexible Spending Accounts
• PTO: Starting at 15 days a year; based on FLSA status and tenure
• Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
• 401K with 6% match
• Paid Family Leave
• Employee Assistance
• Disability and Insurance: Short + Long Term
• Service Awards and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Senior