Senior Communications Strategist

KeenLogic•Camp Springs, MD

1d•Remote

About The Position

KeenLogic is seeking a strategic and creative Senior Communications Strategist to support the U.S. Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), Verification Division (VER). This position is responsible for leading strategic communications initiatives, developing integrated outreach campaigns, and providing expert communications guidance that supports public awareness, stakeholder engagement, and program objectives. This is a primarily remote position supporting USCIS Headquarters, 5900 Capital Gateway Drive, Camp Springs, MD 20588. Contractor personnel may work remotely; however, the Contracting Officer's Representative (COR) may request in-person meetings or engagements as needed. Designated key personnel must be able to report onsite within four (4) hours of a COR request.

Requirements

Must be a U.S. Citizen and eligible for government clearances
Bachelor's degree in Communications, Public Relations, or a related field
7+ years of experience developing and executing strategies for federal programs
Expertise in executive-level communications, messaging frameworks, and stakeholder engagement.
Excellent written, editing, presentation, and verbal communication skills
Experience collaborating with executive leadership and cross-functional stakeholders
Must be able to report to USCIS Headquarters in Camp Springs, MD within four (4) hours when requested by the COR

Nice To Haves

Prosci Change Management Certification or similar professional certification preferred

Responsibilities

Lead strategic communications initiatives, developing integrated outreach campaigns, and providing expert communications guidance that supports public awareness, stakeholder engagement, and program objectives.
Serve as the lead communications advisor for the contract, responsible for planning, developing, and executing comprehensive strategic communications and outreach initiatives.
Collaborate closely with USCIS leadership and program stakeholders to develop communication strategies, messaging, outreach campaigns, digital content, and multimedia products that support the Verification Division's mission.
Provide communications expertise across multiple platforms while ensuring messaging is accurate, consistent, accessible, and aligned with agency objectives.
Develop and execute communication strategies with clearly defined target audiences, key messages, and delivery channels, including public-facing communications and executive-level communications within DHS.
Ensure all communications adhere to Plain Language guidelines and 508 compliance standards.
Develop communication strategies aligned with VER, IRIS, USCIS, and DHS priorities, outlining strategies for target audiences, providing consistent and ongoing communications, key messages, distribution channels, and modalities.
Advise PMs and POs regarding messages for target audiences, including defining specific messages, identifying most effective avenues, and optimizing the timing and sequencing of key outreach and activities.
Facilitate stakeholder engagement, awareness campaigns, and training sessions.
Leverage Prosci, lean Agile, and Scaled Agile Framework (SAF) methodologies for change adoption, with a focus on aligning agency, division, and program objectives.
Implement feedback and continuous improvement around change management and adoption, including use of retrospectives, surveys and survey data, and frequently asked questions (FAQs) to ascertain and address stakeholder perception.
Leverage best practices and leading technologies (i.e., Infographics, the Adobe Suite, Microsoft Suite of products, Mural, etc.) to develop innovative communications products that drive awareness, acceptance, and buy-in of the projects and products.