Senior Communications Manager, TA

Community Catalyst Inc• US,

3d•$80,000 - $90,000•Remote

About The Position

Community Catalyst is seeking a Senior Communications Manager, Technical Assistance (TA) to help shape the national conversation on health justice and elevate the organization’s role as a leading authority on equitable health systems in the United States. This role provides strategic, time-bound communications support to Community Catalyst partners and internal teams at moments when decisions are still in motion and community power can shape outcomes. Situated within the Programs and System Change team, this role operates as part of a cross-functional technical assistance team — integrating narrative strategy, storytelling, design, earned media, and digital execution to support high-leverage policy, advocacy, and organizing interventions aligned with Community Catalyst’s strategic priorities (SPs) and grant deliverables. While within the programs and Systems Change team, receives functional coaching, tools, and standards support from Communications Enterprise staff, ensuring alignment with narrative strategy, brand integrity, and measurement practices.

Requirements

At least 6 years of experience in advocacy communications, campaign communications, or a communications firm/agency environment
Demonstrated experience supporting campaigns, coalitions, or partners through time-bound, outcome-driven work
Experience with earned-media strategy, including op-ed placement and reporter relationship at the regional or national outlets
Experience conducting interviews and developing content-focused surveys, to support writing of compelling stories, blogs, and op-eds, that translate complex information into clear, engaging narratives.
Experience tracking, measuring, and reporting outcomes aligned to strategic goals or grants
Demonstrated experience building relationships and working with storytellers as a broader campaign strategy
Accessibility & Plain Language: Demonstrated knowledge of Section 508 compliance and Plain Language standards, with hands-on experience, using accessibility testing tools such as Adobe Acrobat Accessibility Checker, Microsoft Accessibility Checker, or similar tools
Strong project management skills and ability to manage multiple TA engagements simultaneously
Comfort working independently in fast-paced, ambiguous environments
Alignment with health justice, racial equity, and community-led change
Experience translating complex health policy and safety-net program concepts (e.g., Medicaid, medical debt, caregiver policy and federal plain language standards) into clear accessible communications for public, patient, and advocate audiences
Experience managing communications across multiple concurrent funder relationships with distinct reporting requirements and cadences

Nice To Haves

Experience with Canva or similar design tools.
Experience with CapCut or comparable short-form video editing tools.
Experience with Muck Rack or similar media monitoring platforms.
Experience with Canto or comparable digital asset management systems.
Experience with EveryAction, Soapboxx, or similar advocacy and engagement platforms.
Hands-on experience executing digital advertising campaigns and measuring campaign performance and success.
Experience conducting message and narrative testing across multiple issue areas and audience segments.

Responsibilities

Partner with state and community organizations to design communications interventions aligned with defined policy, advocacy, or campaign goals.
Identify dominant narratives shaping decisions and develop framing and messaging strategies that shift power toward communities.
Ensure communications interventions support both near-term outcomes and long-term movement and narrative change.
Apply research-backed narrative guidance and best practices, including resources from Wonder Strategies for Good.
Serve as a hands-on communications partner to TA recipients, supporting planning, execution, and adaptation of strategies.
Work with partners to clarify goals, audiences, timelines, and success metrics aligned to SPs and grant requirements.
Translate complex policy and systems dynamics into clear, accessible communications approaches partners can sustain.
Support ethical collection and strategic use of lived-experience stories in partnership with communities.
Integrate stories with data, research, and policy analysis to strengthen credibility and authority.
Support targeted earned media, digital campaigns, and design assets as part of defined TA interventions.
Coordinate with internal communications staff and external vendors to ensure speed, quality, and alignment.
Track and document communications outcomes aligned to SPs, TA objectives, and grant deliverables.
Monitor indicators related to narrative influence, media quality, engagement relevance, and partner capacity.
Use qualitative and quantitative insights to adjust strategy in real time and inform post-intervention learning.
Contribute to enterprise-wide learning on effective communications TA and uplifting partner successes for enterprise communications.