Senior Commercial Relationship Manager

Valley Strong Credit UnionBakersfield, CA
$127,000 - $188,000

About The Position

The Sr. Commercial Relationship Manager role leads high-value, high-complexity relationships and is accountable for significant revenue generation, portfolio health, and strategic market development. The Senior Relationship Manager serves as a primary advisor to executive leadership at client companies, originates and structures complex credit solutions, and provides leadership across relationship teams and product partners.

Requirements

  • Demonstrated expertise structuring and negotiating complex commercial credit facilities and leading internal credit approval processes.
  • Strong track record of revenue growth, portfolio profitability, and credit quality outcomes.
  • Deep understanding of commercial products (credit, deposits, treasury, payments) and ability to lead solution design across product partners.
  • Exceptional client leadership, executive presence, negotiation skills, and ability to influence outcomes.
  • 10 plus years of outside sales and customer service experience in the financial services industry.
  • Ability to read and comprehend instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to Members and other Team Members at the organization.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute dividends and interest.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written or oral form.
  • Must be able to process transactions in an efficient manner.
  • Must be able to communicate policies and procedures to Members in an easily understood and professional manner.
  • Must comply with all Bank Secrecy Act (BSA) and other Anti-Money Laundering (AML) laws and regulations, as they pertain to federal guidelines and internal policies and procedures.

Nice To Haves

  • Formal credit or underwriting training program preferred.

Responsibilities

  • Drives market strategy and business development; originate new relationships and expand share-of-wallet in targeted segments.
  • Lead structuring and negotiation of complex credit solutions, including construction transactions and customized covenant packages as applicable.
  • Set portfolio strategy and risk appetite for assigned relationships; oversee proactive management of criticized assets and complex renewals.
  • Serve as executive sponsor for key relationships; build and maintain trusted-advisor status with owners, boards, and C-suite leaders.
  • Coordinate multi-product, multi-disciplinary teams (treasury, capital markets, merchant/payments, specialty lending) to deliver integrated solutions.
  • Provide leadership and mentorship to Relationship Managers/Associates; contribute to talent development, best practices, and process improvement.
  • Ensure strong compliance culture and adherence to policies, regulatory requirements, and internal controls.
  • Achieve quarterly and annual sales goals assigned by the SVP Chief Business Officer or Business Banking Market President.
  • Performs other duties as assigned.
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