Senior Commercial Relationship Manager

First Interstate BancSystem • Denver, CO

1d • Onsite

About The Position

The Senior Commercial Relationship Manager serves as the relationship manager for new and existing complex clients. The role manages a loan portfolio greater than $100 million, with at least 35 bank relationships and at least $1.8 million in bank revenue. It establishes and maintains collaborative, strategic client partnerships through knowledgeable advice aligned with clients’ business objectives and lifecycle. The position also develops new business, builds relationships with prospects, and drives financial performance through profitable revenue, growth, and quality credit.

The role is based at the Cherry Creek branch in Denver, Colorado. Typical work hours are Monday through Friday, 8 a.m. to 5 p.m., with travel as needed.

Requirements

• Bachelor’s degree in Business, Finance, or a related field.
• 10 or more years of experience in commercial lending, commercial credit underwriting, or an equivalent combination of education and experience.
• Completion of formal Credit Analyst training.
• Advanced credit analysis and commercial underwriting skills, including accounting, financial statement analysis, and cash flow analysis.
• Strong knowledge of commercial lending policies, procedures, practices, and documentation.
• Proficiency in the bank’s risk-rating system, credit products, and underwriting policies, with working knowledge of structuring credit products for small and medium-sized businesses across diverse industries.
• Experience in asset-based lending, capital structure finance, and trade finance.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Ability to read, analyze, and interpret common financial reports and legal documents.
• Ability to respond effectively to inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Strong written and verbal communication and presentation skills, and ability to work effectively with individuals and groups across the organization.
• Initiative, sound judgment, effective prioritization, and adaptability under pressure.
• Regular and predictable attendance.

Nice To Haves

• PowerPoint experience.

Responsibilities

• Achieve individual annual production and growth goals for loans, deposits, and fees while ensuring conformity with credit terms.
• Initiate and develop new business through outside business development activities.
• Maintain ongoing contact with new clients to enhance their experience with First Interstate Bank.
• Understand client needs through analysis of personal, bank, business, and financial data gathered during relationship reviews and meetings.
• Use internal customer sourcing software to generate leads, track activities, and make referrals to appropriate business partners and bankers.
• Participate in community organizations to source business development opportunities and demonstrate the bank’s commitment to the communities it serves.
• Build a client referral pipeline by identifying and developing internal and external centers of influence.
• Maintain in-depth knowledge of the bank’s products and services, competitors, and competitive products.
• Promote bank products and services and inform clients about financial solutions that address their needs.
• Assemble cross-functional teams to respond to customer requests, bring in subject-matter experts when appropriate, and identify cross-sell opportunities.
• Analyze credit to determine clients’ ability to qualify for borrowing requirements.
• Maintain accountability for portfolio activities and issues, ensuring sound asset quality through underwriting, structuring, and portfolio management, and accurate risk assessment.
• Follow up on existing loans to ensure compliance with internal procedures and required terms.
• Research and study relevant industrial, commercial, economic, and financial conditions.
• Maintain compliance with bank regulations, policies, procedures, and required annual training, and stay current on regulatory changes.
• Coach, mentor, or train others as requested.
• Contribute to strategic-level discussions with senior management.
• Act as the subject-matter expert for difficult questions and provide practical ideas and perspectives on process improvement.
• Demonstrate and foster the bank’s mission, vision, values, and service commitments.

Benefits

• Paid Time Off, including paid sick time.
• Up to 11 paid federal holidays.
• Student debt employer repayment program.
• 401(k) retirement plan with a 6% match.
• Medical, dental, and vision benefits.
• Short-term and long-term disability benefits.
• Life insurance.
• Flexible spending accounts.
• Health savings account.
• Employee assistance program.
• Eligibility for annual discretionary cash and stock bonuses.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior