Senior Collector

EarthCam•Upper Saddle River, NJ

About The Position

EarthCam is seeking a Senior Collections Specialist to join our finance team. This role is responsible for driving the strategy and execution of our accounts receivable process, mitigating financial risk, and securing timely payments from our most complex corporate and enterprise accounts. The ideal candidate is a seasoned financial professional with an advanced understanding of credit control, high-level negotiation, and B2B dispute resolution. You will serve as an escalation point for delinquent accounts and partner closely with finance leadership to optimize Cash Flow and lower Days Sales Outstanding (DSO).

Requirements

6–8+ years of experience in B2B collections, commercial credit control, or accounts receivable.
Proven track record of successfully managing high-volume enterprise accounts and lowering DSO.
Advanced negotiation skills with experience dealing with corporate legal and procurement departments.
High proficiency in Excel (VLOOKUPs, pivot tables) and advanced accounting data analysis.
Hands-on experience with major enterprise ERP systems
Deep understanding of credit laws, commercial collection regulations, and financial compliance.

Nice To Haves

Strategic and highly detail-oriented with an analytical approach to cash flow management.
Expert communicator capable of navigating high-stakes corporate payment conversations with diplomacy.
Advanced problem-solver who can independently untangle billing obstacles and find win-win solutions.
Results-driven professional motivated by hitting cash collection goals and reducing corporate risk.
Adaptable multi-tasker who thrives under deadlines in a fast-paced environment.
Leader by example who brings composure, emotional intelligence, and professional discretion to the team.

Responsibilities

Manage and optimize the collections process for key enterprise and high-value accounts.
Lead professional outreach via phone and email to resolve complex past-due balances.
Structure and negotiate strategic payment plans, settlements, and promissory notes.
Investigate and resolve complex billing discrepancies by collaborating with cross-functional leadership.
Maintain meticulous records of all communication and account statuses within the CRM/ERP system.
Analyze aging reports and deliver performance metrics and cash flow forecasts to management.
Identify high-risk accounts and lead the escalation and legal pre-litigation review processes.
Mentor junior team members on negotiation tactics, collection policies, and system workflows.
Ensure strict compliance with corporate accounting policies and credit regulations.