Senior Collections Specialist - NYC (Global Law Firm)
About The Position
A top global law firm is seeking a Senior Collections Specialist for its New York office. This role involves managing the full collections cycle for a high-volume, complex client portfolio. Key responsibilities include proactive outreach, payment negotiations, and account reconciliation. The specialist will collaborate closely with billing departments, partners, and clients to resolve outstanding balances and escalate issues as needed. A strong emphasis is placed on communication skills, experience in legal billing or accounts receivable, and a professional, client-service oriented approach.
Requirements
- Experience in legal billing or accounts receivable.
- Strong communication skills.
- Professional, client-service oriented approach.
Nice To Haves
- Prior law firm collections experience.
Responsibilities
- Manage the full collections cycle for a high-volume, complex client portfolio.
- Conduct proactive outreach to clients regarding outstanding balances.
- Negotiate payment arrangements with clients.
- Perform account reconciliation.
- Collaborate with billing departments, partners, and clients to resolve outstanding balances.
- Escalate collection issues when necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
