Senior Coding Educator

UnitedHealth Group•Tampa, FL

1d•$72,800 - $130,000•Remote

About The Position

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. Subject Matter expert in Acute Coding that effectively develops and delivers the standardized onboarding education of new hires for the Middle Revenue Cycle Coding Services Operational Team with a focus on Best Practice workflows, Client Coding Guidelines, Baseline Assessments and industry Standard Revenue Cycle topics to expedite a team member to a productive state while fostering a positive learning environment. Provides continuing education supporting medical coders to stay updated with evolving regulations, coding guidelines, and payer requirements, continuing education credits required for professional credentialing maintenance and industry topics for career development. Provides guidance, support, and industry expertise to support the audit and compliance process.

Requirements

High School Diploma / GED
Professional licenses(s) and/or certification(s) of acute coding through AHIMA or AAPC (RHIA, RHIT, CCS, COC, CPC, CCS-P)
Must be 18 years of age OR older
3+ years of acute coding experience in large multi-specialty hospital, hospital system, or equivalent health-related organization
Advanced knowledge of acute coding classifications, coding guidelines, coding conventions, and payment methodologies
Effective communication skills (both written and verbal)
Working knowledge of regulatory developments involving agencies such as CMS, AHA, DHS, and Joint Commission influencing coding practices
Time management, organizational, and prioritization skills and ability to balance multiple priorities
Proficiency with Microsoft Office applications, Middle Revenue Cycle Industry Standard Technologies, and Electronic Health Record (EHR) systems
Ability to establish positive working relationships, effectively manage competing priorities, and accurately complete highly detailed work
Ability to travel 10%25 of the time
Ability to work full time Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6:30am - 3:00pm CST

Nice To Haves

Experience in delivering coding education
Ability to identify and interpret strategic and operational education/development needs
Knowledge of curriculum development and preparation procedures
Ability to contribute to the design, development, implementation, and evaluation of education plans, curricula, and methodology
Experience working in a team environment and/or developing teams
Ability to share knowledge in an effective way that enhances learning and application of new skills

Responsibilities

Develop, deliver, and maintain a standardized educational program for the onboarding of new hires within Middle Revenue Cycle Coding Operational Team ensuring a timeline and efficient methodology while achieving Coding Operational strategic organizational objectives.
Develop all educational materials and coding aids for both formal training and use by coders in daily work.
Assist in the oversight, maintenance, and consultative expertise on the centralized content management Learning Community for Acute Coding operations OLC/TI toolset.
Develop and provide educational programs to assist coders in updated regulatory requirements, coding guidelines, payer requirements, and updated coding topics in large group settings, individual settings, and/or focused groups.
Assist with conducting educational programs to assist coders in meeting continuing education (CE) requirements.
Assist with the development of education strategies to improve the success rate of pre-bill and triannual audit scores.
Initiative-taking training engagement based on QA opportunities identified.
Provide educational support for coders following audits through HealthStream assignments, directed study, and/or instructor-led education.
Ability to review and interpret Client Coding Guidelines (CCGs) for training delivery unique to the client.
Identify and evaluate innovative educational methodology that may be appropriate for the targeted audience; incorporate new methodology as appropriate to enhance and update the effectiveness of education and skills development programs.
Serve as a technical resource for all involved personnel; ensure that information is accurate and current, meeting professional coding standards.
Develop and implement a comprehensive educational plan for all coding roles.
Act as a key resource and mentor for others in the coding organization.
Collaborate with resources (e.g., business leaders, instructional designers, SMEs, business leadership) to facilitate development of appropriate learning objectives and curricula.
Ability to work on multiple items/projects at once.
Effective in using relevant computer systems and software (LMS toolset, MS Office).
Possess strong written, verbal, communication, and presentation skills.
Maintain patient, team member, and employer confidentiality; comply with all HIPAA regulations.
Other duties and responsibilities, not specifically described, may be defined or assigned from time to time, consistent with knowledge, skills, and abilities of the incumbent by management.