Senior Coding Educator

UnitedHealth Group•Tampa, FL

1d•$72,800 - $130,000•Remote

About The Position

The Senior Coding Educator is an acute coding subject matter expert who develops and delivers standardized onboarding education for new hires on the Middle Revenue Cycle Coding Services Operational Team. The role focuses on best-practice workflows, client coding guidelines, baseline assessments, and standard revenue cycle topics to help team members become productive while fostering a positive learning environment. The educator also provides continuing education on changing regulations, coding guidelines, payer requirements, credentialing education credits, and career development topics, and supports audit and compliance activities. This is a full-time, Monday–Friday position. Employees must be flexible to work any shift during normal business hours of 6:30 a.m. to 3:00 p.m. CST. The role includes weeks of on-the-job training, with training hours based on the schedule or discussed on the first day. The position is national remote, with a dedicated private work area and approved high-speed internet required. Employees hired in the Minneapolis, Virginia, Maryland, or Washington, D.C. areas must work in an office at least four days per week. Travel may be up to 10%. The role develops and maintains educational programs, materials, coding aids, curricula, and education plans for coding roles. It provides instruction in group, individual, and focused settings; supports continuing education and post-audit learning; interprets client coding guidelines; and works with business leaders, instructional designers, and subject matter experts to create effective learning objectives and curricula. The educator also serves as a technical resource and mentor, maintains accurate and current coding information, and protects confidential information in accordance with HIPAA.

Requirements

High school diploma or GED.
Must be at least 18 years of age.
Acute coding professional certification through AHIMA or AAPC, such as RHIA, RHIT, CCS, COC, CPC, or CCS-P.
At least 3 years of acute coding experience in a large multi-specialty hospital, hospital system, or equivalent health-related organization.
Experience with inpatient hospital coding.
Experience with ICD-10-PCS.
Advanced knowledge of acute coding classifications, coding guidelines, coding conventions, and payment methodologies.
Effective written and verbal communication skills.
Working knowledge of regulatory developments involving agencies such as CMS, AHA, DHS, and the Joint Commission that influence coding practices.
Time management, organization, and prioritization skills, including the ability to balance multiple priorities.
Proficiency with Microsoft Office, Middle Revenue Cycle industry-standard technologies, and electronic health record systems.
Ability to establish positive working relationships, manage competing priorities, and accurately complete highly detailed work.
Ability to work full time Monday through Friday and flexibility to work any shift during normal business hours of 6:30 a.m. to 3:00 p.m. CST.
Ability to travel up to 10%.
For remote work: ability to secure sensitive company documents, maintain a dedicated private work area, and live where UnitedHealth Group-approved high-speed internet is available or have existing high-speed internet service.
Remote employees must comply with UnitedHealth Group’s Telecommuter Policy.

Nice To Haves

Experience delivering coding education.
Ability to identify and interpret strategic and operational education and development needs.
Knowledge of curriculum development and preparation procedures.
Ability to contribute to the design, development, implementation, and evaluation of education plans, curricula, and methodologies.
Experience working in a team environment and/or developing teams.
Ability to share knowledge effectively to enhance learning and application of new skills.

Responsibilities

Develop, deliver, and maintain a standardized onboarding education program for new hires on the Middle Revenue Cycle Coding Operational Team, with an efficient timeline and alignment to organizational objectives.
Develop educational materials and coding aids for formal training and coders’ daily work.
Assist with oversight and maintenance of the centralized Learning Community content management toolset for Acute Coding operations (OLC/TI).
Develop and deliver education on regulatory requirements, coding guidelines, payer requirements, and updated coding topics in group, individual, and focused settings.
Assist with educational programs that help coders meet continuing education requirements.
Assist in developing education strategies to improve pre-bill and triannual audit scores.
Initiate training engagement based on quality assurance opportunities identified.
Provide post-audit education through HealthStream assignments, directed study, and instructor-led training.
Review and interpret Client Coding Guidelines for client-specific training delivery.
Evaluate innovative educational methods and incorporate appropriate methods to improve education and skills development.
Serve as a technical resource and ensure information is accurate, current, and consistent with professional coding standards.
Develop and implement a comprehensive educational plan for all coding roles.
Serve as a resource and mentor to others in the coding organization.
Collaborate with business leaders, instructional designers, subject matter experts, and other resources to develop learning objectives and curricula.
Manage multiple items and projects concurrently.
Maintain patient, team member, and employer confidentiality and comply with HIPAA regulations.
Perform other duties assigned by management consistent with the incumbent’s knowledge, skills, and abilities.