Senior Coach

Guild

20h•$34•Remote

About The Position

Guild partners with the country's largest employers to offer education and coaching as a benefit to their employees. Our coaches are at the heart of that mission — they're the human connection that helps working adults navigate real change in their lives. We support learners who are balancing jobs, families, and school, often for the first time, and our coaches make the difference between someone giving up and someone crossing the finish line by deploying empathy, accountability, and career services. We're growing our coaching team and looking for experienced coaches (career and executive coaches) who are ready to bring their full practices to a mission-driven environment—and who want to do so at scale.

Requirements

3+ years of career coaching and/or executive coaching experience or 500+ hours of coaching experience
Demonstrable track record supporting diverse, non-traditional clients — with the ability to adjust style and tactics to meet unique needs and support learner persistence
Proven history of positive learner/client outcomes, with high goal achievement and strong feedback
Experience collaborating with department or cross-functional leadership on strategic initiatives
Proven track record of mentoring or coaching peers to success
Possesses an independent, entrepreneurial spirit, potentially from managing a personal coaching practice; excels with high levels of autonomy and minimal supervision.
Strong work ethic with personal accountability for performance and continuous improvement as both a leader and a coach: able to learn new skills, self-monitor, and self-correct
Strong communication skills: able to give clear, actionable feedback and share ideas concisely
Comfortable influencing at all levels, with strong stakeholder management and experience partnering with peers and leaders
Committed to building equitable and inclusive environments for both learners and colleagues
Available to work 40 hours/week on a consistent basis
Available for early Mountain Time shift (7am–4 pm MT) or late Mountain Time shift (10am–8 pm MT) — this is a firm requirement to serve our working adult learners
US-based; we are intentionally building a geographically distributed team and welcome applicants from all regions

Nice To Haves

Coaching or Career Services certification (preferred, not required)
Experience with coaching in a tech-enabled or high-volume environment
Familiarity with adult learner populations, workforce education, or career mobility programs

Responsibilities

Coach learners with depth and consistency
Partner with learners to identify, refine, and accomplish goals aligned with their academic and career aspirations, using advanced coaching techniques and strategies
Approach every conversation with a culturally aware lens, adapting your coaching practice to each learner's needs, values, preferences, and identity
Manage your assigned caseload with strong organization and consistent outreach, ensuring no learner falls through the cracks
Maintain accurate records of coaching sessions, learner progress, and outcomes to enable proactive, personalized support
Continually develop and apply best practices that improve the experience — especially for our most under-resourced learners
Use tools and data to develop scalable strategies that generate high learner engagement and persistence
Balance caseload management with broader leadership contributions across the department
Strengthen the coaching department through insights and expertise
Collaborate with coaching leadership and cross-functional teams to identify trends and opportunities for process improvement
Contribute to department-wide initiatives that enhance the efficiency and effectiveness of Guild Coaching
Stay current on industry trends and best practices; bring outside perspective into how we coach

Benefits

Access to low-cost, high-quality health care options through Collective Health and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
Access to a 401k to help save for the future
Vacation policy to rest and recharge
8 days of fully-paid sick leave, to take the time to heal and or recover
Family-friendly benefits, including 12 weeks of parental leave for non-birthing parents and 18-20 weeks for birthing parents; 2-week ramp-up period for when employees return from a leave of 6 weeks or more; as well as employer-paid short-term and long-term disability, employer-sponsored life insurance, fertility and caregiving benefits.
Well-rounded wellness benefits including free and low cost mental health resources and financial wellbeing support services
Education benefits and tuition assistance to help your future development and growth
Competitive compensation and benefits
Flexibility to work remotely from anywhere in the US
Annual bonus potential
Company stock options