Senior CNC Machinist – Cutting Tool Technical Support
About The Position
Productivity is hiring an experienced CNC machinist or tooling professional for a customer-facing technical support role on its Cutting Tool & Industrial Supply team. The Technical Tooling Specialist helps customers, Outside Sales Representatives, and coworkers select and apply cutting tools and industrial supplies, and troubleshoot machining challenges. This is not a sales position. The role is based in Plymouth, Minnesota, in a climate-controlled office environment, with a Monday–Friday schedule from 8 AM to 5 PM and no mandatory overtime. The position offers a variety of machining challenges, ongoing manufacturer training, a collaborative team environment, and opportunities for professional growth and advancement. Productivity has partnered with manufacturers across the Midwest since 1968, providing CNC machine tools, cutting tools, industrial supplies, automation, robotics, engineering support, training, and service. The company describes itself as financially stable, with more than 55 years of success.
Requirements
- At least 5 years of CNC machining, tool room, manufacturing engineering, or cutting tool experience.
- Strong knowledge of milling, turning, drilling, and threading applications.
- Experience selecting cutting tools for materials including steel, stainless steel, aluminum, cast iron, and exotic alloys.
- Ability to troubleshoot machining and tooling challenges.
- Excellent communication skills and a genuine desire to help customers succeed.
- Strong computer skills and ability to learn new systems.
Nice To Haves
- Experience with Sandvik, Kennametal, Seco, Iscar, Guhring, OSG, Mitsubishi Materials, or similar cutting tool manufacturers.
Responsibilities
- Help customers select cutting tools, drills, taps, inserts, holders, and industrial supplies.
- Recommend tooling solutions based on workpiece material, machine capability, and machining application.
- Troubleshoot tool life, chatter, chip control, surface finish, cycle time, and other machining challenges.
- Provide technical guidance on speeds, feeds, coatings, tool geometry, and machining best practices.
- Prepare quotations and process customer orders accurately.
- Work with Outside Sales Representatives and supplier partners to provide complete solutions.
- Expand technical and product knowledge through manufacturer training and product education.
Benefits
- Annual incentive opportunities.
- Medical, dental, vision, life, and disability insurance beginning on the first day.
- 401(k) with company match.
- Paid vacation and personal time.
- Tuition reimbursement.
- Employee Assistance Program.
- Opportunities for professional growth and advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
