Senior Engineer

Insight Enterprises, Inc.•Chandler, AZ
•$130,000 - $150,000•Remote

About The Position

We are seeking a highly skilled and experienced Senior Production Engineer (IC4) to join the SADA contractor program in supporting critical customer engagement. This role is ideal for an advanced engineering professional capable of leading complex OS modernizations, packaging migrations, and infrastructure hardening initiatives, while simultaneously executing hands-on runbooks, automation, and service onboarding. The successful candidate will work closely with the CloudTech SRE team, internal engineering teams, and customer stakeholders to ensure project success from initial definition through final delivery.

Requirements

  • 5+ years of professional software engineering experience, with strong hands-on experience in Python
  • Lead and execute OS modernization and large-scale packaging migrations (RHEL7 → EL8/9, Chef → CINC) across approximately 1,700 systems and virtual machines.
  • Triage, own, and resolve complex S-bugs.
  • Harden CI/CD pipelines, observability frameworks, and rollout/rollback mechanisms specifically tailored for legacy-to-modern infrastructure transitions.
  • Partner closely with CloudTech SRE to provide "follow-the-sun" tier-2 support
  • Build, maintain, and configure RPMs, as well as execute operational runbooks for OS upgrades and configuration management changes.
  • Onboard services to newly established monitoring and logging stacks, and handle hands-on incident response and break/fix operations on existing platforms.
  • Automate repetitive operations and thoroughly document technical procedures.
  • Proven experience planning and executing logging and monitoring tools.
  • Experience enabling, supporting, and guiding developers during cloud cutovers and component migrations to cloud environments.
  • Perl scripting experience

Responsibilities

  • Successfully migrating and updating configurations across ~1,700 systems/VMs from RHEL7 to EL8/9.
  • Developing and executing automated runbooks and building RPM packages to replace legacy configurations.
  • Transitioning monitoring infrastructure to a modern stack (Chronosphere, Prometheus, Grafana) and managing Splunk integrations.
  • Providing Tier-2 operational support and incident response under a follow-the-sun model.
  • Assisting application developers with architectural support and troubleshooting during cloud migration phases.

Benefits

  • additional bonus and benefits available
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