Senior Cloud Network Engineer

CarMax•Richmond, VA

20h•Hybrid

About The Position

At CarMax, we are industry disruptors. At the heart of our innovation is new digital products. As an Operations team, our Senior Engineers research and discover new opportunities to ensure that our products which provide our seamless customer experience have a strong foundation. You will iterate and evolve the cloud platform and applications used to manage the platform, and will develop tools and technologies, learning quickly from our spirit of experimentation. You will have an impact on ensuring that our applications are reliable and resilient by using cloud concepts and technologies. Through a strong partnership with other engineers, you will contribute to the overall Carmax Strategy as we build and deliver an exceptional customer experience to ensure customers can buy the vehicles they want in a way that’s right for them!

Requirements

Bachelor’s Degree in Computer Science or related technology field, or equivalent experience
5+ years of professional experience designing, deploying, and supporting enterprise networks
Fortinet / Cisco / Palo Alto firewall experience
Aruba / Cisco switching experience
Heavy project delivery experience in complex environments
Advanced network troubleshooting and operational support
Network monitoring and visibility tools (e.g., SolarWinds, LogicMonitor, WhatsUp Gold)
Routing protocols: BGP, OSPF, EIGRP
Demonstrated experience with Azure services, including: Virtual networking, Virtual Machines, Azure AD, Key Vaults, Web Apps, Access Management, and automated deployments
2+ years scripting or coding experience
Hands‑on experience with: Private and public cloud networking and connectivity
Virtual networking, firewalls, access control, storage, and virtualization
Experience with one or more programming/scripting languages such as PowerShell, Python, or C#
Experience building and managing CI/CD pipelines (e.g., Azure DevOps, TeamCity)
Strong diagnostic, problem‑investigation, and attention‑to‑detail skills
Passion for automation, reliability, and continuous improvement

Nice To Haves

Cisco ISE or HPE ClearPass and Identity-Based Network Access Control
Enterprise Wi‑Fi solutions
External vendor management
Network automation (Python, Ansible, or similar)

Responsibilities

Design, implement, and support enterprise network solutions across data centers, cloud platforms, and retail locations to enable CarMax Infrastructure & Operations modernization, cybersecurity, and vulnerability‑management initiatives.
Collaborate with peers in product management, systems architecture, cloud, and security to develop and deliver scalable, resilient network architectures with measurable business impact.
Serve as a technical contributor on high‑visibility, cross‑functional projects, ensuring on‑time delivery, quality execution, and alignment to architectural standards.
Build and evolve self‑service capabilities, automation, and repeatable patterns for network device configuration, deployment, patching, and lifecycle management.
Contribute to the design, implementation, and ongoing use of a network lab environment to test, validate, and continuously improve network solutions before production deployment.
Actively eliminate repetitive manual work through network automation and scripting (e.g., Python, Ansible).
Implement, enhance, and maintain network monitoring and visibility solutions to close capability gaps and provide actionable insights across all I&O systems.
Improve remote management capabilities for field and retail locations.
Participate in operational support, troubleshooting complex network issues, incident resolution, and continuous reliability improvements.
Participate in the on-call rotation with the rest of the network team.
Partner with cybersecurity teams to harden the network environment, reduce incidents, accelerate recovery, and eliminate unplanned downtime.
Support CarMax I & O’s patching strategy, including evaluation, automation, scheduled deployments, and playbooks for out‑of‑band or day‑zero patches.
Manage and coordinate with external vendors to ensure service quality, cost effectiveness, and alignment with CarMax standards.