About The Position

Amazon Web Services (AWS) Hardware Engineering Services (HWEngS) owns the new product development (NPI) and operation of all AWS global infrastructure, keeping the cloud running. This includes supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment. The team works on challenging problems with thousands of variables impacting the supply chain. The Senior Cloud Hardware Development Engineer (CHDE) role within the AWS Hardware Engineering Services (HWEngS) team creates compute, storage, accelerator, and enterprise servers for Amazon’s innovative web services. We are seeking experienced CHDEs to architect, design, develop, and build next-generation servers and AWS specific hardware components. Our designs are industry-leading in performance, frugality and operational excellence, and are critical to the success of the AWS business and the more than one million customers who use AWS today. Our CHDE's solve challenging technology problems, and build architecturally sound, high-quality servers and components to enable AWS to realize critical business strategies. As a member of the Specialized Platforms and Servers team, you’ll be responsible for integration of hardware/software components to build our servers, working with service teams to define products, and supporting Data Center Operations in all the locations we have servers. You will interact with engineers across the company and work with an interdisciplinary team to execute product designs from concept to production including design, development, validation, and the deployment of servers at scale. You will solve design challenges across many disciplines including server/board design, thermal-mechanical design, server firmware/software, integration into our software service control plane, manufacturing, and data center operations. You will deliver functional block diagram, schematics, specifications, analysis, test plans, and monitoring plans used to build our servers and components. You will work closely with internal teams, suppliers, and external partners to ensure our designs are of the highest quality. You will lead cross-organizational teams to improve key factors such as total cost of ownership, quality, reliability, performance, and serviceability. You will be an end-to-end owner from concept, design, launch, and operation in our fleet. You will be hands on and comfortable with the entire technology stack from the service software all the way down to the silicon. You will use high judgement to solve problems individually or guide others when help is needed. This is a fast-paced, challenging position, and you’ll work with thought leaders in multiple technology areas. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your products performance, quality and cost. Public cloud IT services represent the majority of growth in the overall IT services market and will continue to do so for several years to come. The scale of AWS, combined with an understanding of how our hardware is used, creates a unique opportunity for hardware customizations that will directly benefit AWS customers. You will work directly with engineers across the company to build next-generation hardware. You will have a direct impact on our bottom line and the ability to deliver improvements for our customers. You will be part of a growing, fast paced, and fun team. You will have ownership for the implementation of your work.

Requirements

  • Bachelor's degree in electrical engineering, computer engineering, or equivalent, or 5+ years of relevant technical position experience
  • 5+ years of experience in server level design for compute, storage, accelerator segment or other complex product design
  • 5+ years’ experience leading ODMs and other suppliers in the product development and manufacturing processes
  • Experience in developing functional specifications, design verification plans and functional test procedures
  • Experience in board and server root cause analysis and resolution

Nice To Haves

  • Master’s degree in Electrical Engineering, Computer Engineering, or related field
  • 8+ years of experience in complex product development such as servers, network switches, or other highly integrated devices with hardware, software, and service aspects
  • Expertise in early product definition and feature tradeoff analysis
  • Expertise in product development disciplines such as, thermal, mechanical, power, FW/SW, reliability, and sustaining
  • Experience working with interdisciplinary teams to execute product design from concept to production
  • Proficient scripting, debug abilities, and Linux operations commands
  • Experience deploying and operating hardware and applications across large data centers.
  • Experience leading hardware and software development engineering teams
  • Meets/exceeds Amazon’s leadership principles requirements for this role
  • Meets/exceeds Amazon’s functional/technical depth and complexity for this role

Responsibilities

  • Bring new technology to our server & products as well as scaling how we operate our massive existing & rapidly growing fleet.
  • Collaborate with internal development teams and external suppliers to deliver new servers with industry leading performance and quality.
  • Establish strategic vision and drive execution in defining and delivering new products and services.
  • Lead the integration and delivery of servers, support the development of automated monitoring, and failure analysis services to operate, debug, and scale our servers.
  • Work closely with other AWS software teams to tailor and operate servers solutions for the AWS environment.
  • Support launching our servers into production and operating our fleet of servers.
  • Interface with our internal customers to understand project requirements and facilitate system development on top of your server design.
  • Solve operational challenges to our existing fleet with the goal of improving the current customer experience as well as developing improved systems for future designs.
  • Work directly with vendors and ODM/JDM design teams to develop and manufacture your product at scale.

Benefits

  • sign-on payments
  • restricted stock units (RSUs)
  • health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
  • 401(k) matching
  • paid time off
  • parental leave
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