Senior Cloud DevOps Engineer

Carrum Health•,

3d•$160,000 - $200,000•Remote

About The Position

At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 90% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study [https://www.carrumhealth.com/rand-corp-study-bundled-payments-save/] and featured as a Harvard Business School (HBS) case study [https://www.hbs.edu/faculty/Pages/item.aspx?num=51867]. As a Senior Cloud DevOps Engineer, you will be primarily responsible for bridging development and operations through collaboration, infrastructure as code (IaC), automation, and systems maintenance. This role requires excellent communication skills to work with stakeholders, understand their needs, and convey progress. The ideal candidate will excel at designing and implementing best-practice IaC solutions (AWS/Azure), automating the deployment, scaling, and management of application infrastructure, and maintaining systems to meet company needs. Additionally, you will lead incident response and root cause analysis efforts to ensure quick issue resolution and prevention. Carrum is at an inflection point where we are modernizing our cloud architecture and building a scalable, compliant Azure foundation for future enterprise growth. You will lead infrastructure projects end-to-end, from problem definition and technical design through ticket creation and implementation, rollout, documentation, and operational ownership. Beyond these core responsibilities, you will be expected to integrate security best practices into our infrastructure lifecycle to ensure compliance with data protection regulations. You will also be responsible for comprehensive documentation of technical procedures, configurations, and deployed solution architectures. This role reports directly to the Senior DevOps Engineering Manager. The salary range for this role is $160,000 -$200,000 depending on geography and level of experience, plus equity and an annual bonus.

Requirements

7+ years of experience working with cloud infrastructure, CI/CD pipelines, and/or site reliability engineering.
5+ years of experience working with container orchestration tools (e.g. AKS, EKS) as well as the supporting deployment models and monitoring/observability of them.
Expertise in launching fullstack applications and data ecosystems leveraging technology such as: Github Actions, Azure Terraform Modules, Azure Landing Zones, Azure Networking, Azure App Insights, Azure FrontDoor, Azure PLDMC Services, Azure Data Factory, and common AWS resources.
Expertise in launching fullstack applications and data ecosystems leveraging technology such as: Github Actions, Azure Terraform Modules, Azure Landing Zones, Azure Networking, Azure App Insights, Azure FrontDoor, Azure PLDMC Services, and Azure Data Factory.
Previous experience scaling platforms on Azure with a thorough understanding of reference architectures, showcasing your ability to design and implement cloud solutions that align with industry best practices.
Expertise in implementing DevOps culture, fostering collaboration between development and operations teams.
Experienced in designing monitoring solutions around cloud infrastructure management.
A passion for working with Engineering teams to help them identify where and when problems can be solved with cloud infrastructure and pipeline automation.
Experience optimizing system reliability, scalability, and performance through DevOps methodologies.
Motivated by identifying and prioritizing problems as much as you are solving them, and comfortable sharing your recommendations with team members and leaders.
Previous platforms have good uptime and don’t require the CEO to call us to tell us everything is down, with monitoring tools like New Relic, DataDog, and CloudWatch.
Interpersonal skills and are empathetic, courteous, and friendly.
Experience in the healthcare space.

Nice To Haves

Preferred Industry Certifications include: AZ-400: Microsoft Certified: DevOps Engineer Expert, Certified Kubernetes Administrator (CKA), Certified Kubernetes Application Developer (CKAD), Docker Certified Associate, HashiCorp Terraform Associate, Security Certifications related to Kubernetes, Terraform, and cloud technologies. Please list valid, verifiable certification numbers.

Responsibilities

Bridging development and operations through collaboration, infrastructure as code (IaC), automation, and systems maintenance.
Designing and implementing best-practice IaC solutions (AWS/Azure).
Automating the deployment, scaling, and management of application infrastructure.
Maintaining systems to meet company needs.
Leading incident response and root cause analysis efforts to ensure quick issue resolution and prevention.
Leading infrastructure projects end-to-end, from problem definition and technical design through ticket creation and implementation, rollout, documentation, and operational ownership.
Integrating security best practices into our infrastructure lifecycle to ensure compliance with data protection regulations.
Comprehensive documentation of technical procedures, configurations, and deployed solution architectures.
Work with a diverse group of people from a wide variety of backgrounds that value inclusion and openness.
Hold yourself and others accountable for spending that extra 10% on a project to deliver great documentation in addition to the functionality itself.
Relish working with your team and cross-functionally with members from other teams to both prevent and solve problems that impact our patients.
Be a peer leader and expert on our cloud-based infrastructure platform that powers Carrum Health, and take it to the next level of maturity while keeping it dead simple.
Design for simplicity and intelligence.
Enjoy coding Terraform.
Take ownership of the code you develop and release your work product frequently into the production environment.
Write great documentation so that others know how to best utilize the components you build, and to remind your future self.
Channel your inner product manager through well-written stories to inform our backlog and create great products. At times, create your own tickets.