Senior Cloud Business Analyst

Open Text Inc.

7d•$87,800 - $109,700•Onsite

About The Position

OpenText is seeking a Senior Cloud Business Analyst to join our Managed Cloud Services team. In this role, you will design, develop, and enhance complex cloud-based business solutions for Managed Services customers, helping drive service excellence, platform stability, and successful customer outcomes.

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related technical discipline.
Strong written and oral communications skills
Critical thinking and ability Collaborate a must
Proficient in AI tools, design, and delivery
Ability to coach/mentor experienced technical resources
8+ Years of OT Cloud Services Experience as Software Engineer with minimum 2 years supporting financial services customers.
8+ years in systems analysis, design, systems integration and development experience
8+ years of Unix/Linux, and scripting (Expect, Perl and Shell) experience
Experience in the use of open communications standards such as ftp, webservices/https, AS2, SFTP protocols.

Nice To Haves

API experience is desired but not a requirement.

Responsibilities

Partner with our COE Software Engineers and their leadership to complete required Managed Services Integration project activity deliverables
Review and approve client requirements and design documentation with Sr Software Engineers, Architects, Solution Consultant and Project Managers.
Interface with Solution Consultants and Global Architecture to transition new Sales activity into Deliverable solutions with confirmed project schedules
Consult, Review and Approve SDD documents and Readiness Review artifacts
Ensure quality of deliverables are within SLO and JIRA Quality standard
Successfully manage Project Manager and Client expectations for all technical deliverables
Represent Software team for Change Management process
Champion AI driven solutions, Automation and Continuous Improvement initiatives for Cloud Services