Ensures that services provided by assigned staff are in keeping with high standards and quality, and in full compliance with all relevant legal, ethical, licensing, contractual and agency standards and expectations. Responsible for timely and appropriate clinical and administrative supervision, training and guidance, for assigned staff, to support their success in providing and documenting client care services and meeting or exceeding agency expectations. Manages quality and effectiveness of service delivery through regular supervision and monitoring of client care documentation including assessments, care plans, outcome measures and progress notes. Ensures timely and high-quality documentation of services by assigned staff in accordance with all agency and contractual requirements. Supports assigned staff to provide services that are clinically appropriate, culturally respectful, in partnership with clients and their parents/caregivers. Promotes highly integrated and effective care, a one-CII culture, and adherence to agency values. Maintains working relationships in the community to bring awareness and education to promote the agency’s services and provides consultation to representatives of other agencies by providing regular reports as needed. Ensures confidentiality and maintenance of client records in compliance with HIPAA, CII Policies and Procedures and licensure regulations. Maintains knowledge of program standards and policies as developed by the agency, licensing and other governing bodies; develops personal and professional knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the art practices; participating in in-service programs. Provides direct services as assigned.
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Job Type
Full-time
Career Level
Senior