Senior Clinical Specialist - Pelvic Health- Philadelphia, PA

Medtronic•Philadelphia, PA

11h•$88,000 - $132,000•Remote

About The Position

Medtronic is a global leader in healthcare technology dedicated to alleviating pain, restoring health, and extending life. The Neuroscience division, specifically the Pelvic Health Operating Unit, focuses on improving the lives of patients with bladder and bowel control conditions through minimally invasive neuromodulation therapies. This field-based role supports the Pelvic Health group in surgical coverage, follow-up, support, troubleshooting, customer service, and education within a territory. The candidate must reside within the territory and have a valid driver's license, as driving to multiple accounts throughout the region is essential. Travel outside the territory is also expected. The role may involve basic market development activities. The Pelvic Health Operating Unit advances care for patients living with bladder and bowel control conditions through targeted, minimally invasive neuromodulation therapies, including sacral and tibial solutions. These programmable therapies are designed to modulate nerve pathways and restore communication between the brain and pelvic floor, delivering personalized treatment supported by strong clinical evidence and long-term outcomes—helping improve confidence, independence, and quality of life.

Requirements

High School Diploma or GED AND a minimum of 8 years of patient care/clinical experience; or Associate’s Degree AND a minimum of 6 years of patient care/clinical experience; or Bachelor’s Degree AND a minimum of 4 years of patient care/clinical experience.
Must have a valid driver's license and active vehicle insurance policy.
Must be able to drive approximately 50% of the time within assigned territory and may require overnight travel.

Nice To Haves

Bachelor’s or Master’s Degree
Clinical skill and knowledge (e.g., ability to conduct a simple trial, implant and/or refill a pump)
Clinical experience with implantable Neuromodulation products and stim experience
Experience in servicing medical personnel on product use
Experience working with a medical device or pharmaceutical company and clinical experience in a specialty area: urology, surgical, RN, neurology, neurosurgery, orthopedic, operating room, or home health care
Ability to communicate effectively with sales and health care professionals
Ability to coach others on use of products and clinical applications
Excellent organizational skills
Ability to prioritize under pressure
Ability to manage multiple tasks simultaneously
Preference will be given to local qualified candidates and candidates with Medtronic experience

Responsibilities

Represents Medtronic Neuromodulation during surgeries and implants by providing all necessary equipment and products required for the implant.
Demonstrates expertise in all aspects of implant, follow-up support and troubleshooting techniques (such as proper device selection, appropriate programming, correct implantation and testing of all device systems).
Maintains current knowledge about assigned products and services as well as competitive products.
Proactively identifies needs and teaches a broader level of caregivers and account employees for new and existing accounts.
Educates and trains physicians, hospital personnel and office staff on technical matters relating to our products and therapies through one-on-one sessions, in-service education programs, seminars and/or outside symposiums.
Assists district manager and in-house training department in education/training of new employees in the district (therapy consultants, clinical specialists, field clinical engineers, etc.).
Provides sales support during or following cases such as completing the necessary documentation (e.g., implant registration, temporary ID cards, packing list) and is able to execute invoices in a variety of different situations.
Places an order with customer service for pending purchase orders and product replacement.
Maintains open and effective communication with all district personnel, customers and other Medtronic employees.
Contributes to the completion of milestones associated with specific projects at the regional and/or national level.
Has an understanding of all applicable quality policy/system items.
Follows all work/quality procedures to ensure quality system compliance and high-quality work.
Performs other related activities, as assigned.