Senior Clinical Research Coordinator

Mass General BrighamBoston, MA
$55,712 - $82,014Hybrid

About The Position

The Massachusetts General Hospital Center for Optimal Aging and Serious Illness (CASI) Research is seeking a Senior Clinical Research Coordinator (Sr CRC) to support innovative, high-impact clinical research focused on improving the lives of older adults, individuals living with serious illness, and their care partners. Our work spans observational studies, intervention design, clinical trials, and implementation research aimed at enhancing quality of life, pain and symptom management, communication and decision-making, and care delivery in the context of aging and serious illness. Senior CRCs play a vital role in the successful implementation of research studies and center-wide initiatives. Responsibilities include supporting study start-up and regulatory activities; recruiting, enrolling, and retaining study participants; conducting study assessments and follow-up activities; managing research data; assisting with manuscript preparation and dissemination of study findings through scientific presentations and publications; and facilitating community and stakeholder engagement. Sr. CRCs work closely with inter-professional investigators, research staff, program managers, interventionists, trainees, and data analysts in a highly collaborative and mission-driven environment.

Requirements

  • Bachelor’s degree required.
  • Related post-bachelor's degree research experience 3-5 years required
  • Experience working in a medical or clinical research setting (e.g. medicine, psychology, social work, public health).
  • Ability to work more independently and as a team member.
  • High degree of computer literacy and analytical skills.
  • Ability to identify both technical and non-technical problems and develop solutions.
  • Ability to interpret acceptability of data results.
  • Highly proficient data management skills and working knowledge of data management systems.
  • Able to display initiative to introduce innovations to research study.
  • Excellent time management, organizational, interpersonal, written, and verbal communication skills.
  • be well-organized, self-motivated, and attentive to detail;
  • have excellent time management and organizational skills, with the ability to effectively manage multiple priorities and problem solve in a fast-paced research environment, with minimal supervision;
  • have excellent written and verbal communication skills, with the ability to communicate effectively with diverse audiences, including research team members, interdisciplinary clinicians and investigators, patients and community stakeholders, and scientific audiences through manuscripts and presentations.
  • have the ability to work independently, take initiative, and interact with clients and colleagues of multiple disciplines;
  • demonstrate respect and professionalism for subjects’ rights and individual needs;
  • cultural sensitivity and humility in working with older adults and stakeholders in community settings;
  • be proficient in using administrative software (Excel, Word, PowerPoint), electronic healthcare records, webpage development, and electronic data capture systems (e.g. REDCap, Qualtrics);
  • have a working knowledge of clinical research protocols;
  • have analytical skills and the ability to resolve technical problems;
  • have an ability to interpret acceptability of data results; and
  • have a working knowledge of data management programs (e.g. SPSS, SAS).

Nice To Haves

  • Graduate Diploma Related Field of Study preferred
  • Master’s degree or 3-5 years of related experience preferred.
  • Candidates with Spanish language fluency (written and/or spoken) are strongly encouraged to apply.

Responsibilities

  • Support and coordinate start-up activities, including protocol development, preparation of study materials, IRB submissions, site activation, and coordination with Human Research Affairs and other regulatory stakeholders.
  • Develop, edit, and maintain study documents, including protocols, consent forms, participant communications, regulatory submissions, and study reports.
  • Support and coordinate participant recruitment, screening, enrollment, informed consent, retention, and follow-up activities across one or more research studies.
  • Conduct study visits, assessments, and data collection activities while ensuring participant safety, confidentiality, and adherence to study protocols.
  • Maintain and oversee study data and documentation, including source documents, case report forms, regulatory binders, data entry, study tracking, and resolution of data queries.
  • Ensure compliance with institutional, sponsor, and federal requirements through preparation of regulatory submissions, annual reviews, progress reports, protocol modifications, adverse event reporting, and maintenance of study records.
  • Support study quality and data integrity efforts through ongoing review of study records, preparation for audits and monitoring visits, and implementation of corrective actions as needed.
  • Support coordination of multi-site studies and collaborate with investigators, sponsors, monitors, and partnering institutions to ensure successful study execution.
  • Coordinate study meetings, trainings, communications, and operational activities with internal and external collaborators to support efficient study implementation.
  • Provide administrative support for study operations and center-wide initiatives as needed.
  • Contribute to scholarly activities, including literature reviews, abstracts, scientific presentations, manuscripts, and other dissemination products.
  • Contribute to grant-related activities, including preparation of reports for sponsors and stakeholders, budget development, presentations for sponsors and stakeholders, and other dissemination products.
  • Train and mentor research staff, coordinators, interns, volunteers, and trainees, while fostering a collaborative and mission-driven research environment.
  • Independently determines the suitability of study subjects.
  • Develops and implements recruitment strategies.
  • Participates in the design of research methodology.
  • Plans, performs, and designs statistical analyses.
  • Recommends protocol changes, writes protocols, and contributes to manuscripts.
  • Independently performs specialized projects.

Benefits

  • comprehensive benefits
  • career advancement opportunities
  • differentials
  • premiums
  • bonuses as applicable
  • recognition programs
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