Senior Clinical Manager

Catalight•Burlingame, CA

1d•$115,000 - $125,000•Hybrid

About The Position

The Senior Clinical Manager is a senior-level BCBA leader responsible for overseeing Clinical Managers and their teams within an assigned region. The position partners with Behavioral Health leadership to ensure high-quality clinical services, operational excellence, staff development, compliance, and achievement of regional performance goals. This is a hybrid position requiring in-person meetings and leadership activities in Burlingame, along with occasional regional travel as needed. The role leads and mentors Clinical Managers, oversees regional operations, and supports execution of the Behavioral Health Annual Plan through regional updates, data, and recommendations. It collaborates with training, quality, clinical operations, and shared services teams to support onboarding, professional development, productive workflows, staffing, scheduling, and client satisfaction. Limited direct client care or clinical coverage may be provided as needed. The Senior Clinical Manager reviews treatment plans, behavior intervention plans, and assessments; conducts clinical audits; provides consultation for complex cases; and ensures compliance with organizational, funder, regulatory, documentation, supervision, and ethical standards. The position monitors regional productivity, client satisfaction, report timeliness, and clinical outcomes; supports action plans and performance management; ensures RBT and BCBA supervision requirements are met; develops Clinical Managers; and partners with the Director on budgets, staffing, leadership planning, and special projects. The employee must maintain BCBA certification and required continuing education. The position requires a master's degree or higher in ABA, Psychology, Special Education, Early Childhood Development, or a related field; BCBA certification in good standing for at least four years; and experience supervising ABA programs and leading clinical teams. The role also requires travel within California, a valid California driver's license, insurance, and a clean driving record, as well as the ability to obtain and maintain required clearances, screenings, certifications, and credentials. Work includes extended periods of sitting, frequent speaking and listening, computer and cell-phone use, proofreading, frequent driving to offices and client homes, and work inside client homes and occasionally outdoors. The role may involve exposure to disability disorders, occasional emergency response and trauma exposure, and sustained concentration while working with clients. The position is full-time and hybrid. Compensation is $115,000–$125,000.

Requirements

Master's degree or higher in ABA, Psychology, Special Education, Early Childhood Development, or a related field.
BCBA certification in good standing with a minimum of four years of certification.
3–5+ years of experience supervising ABA programs.
Experience leading and developing clinical teams.
Strong knowledge of ABA best practices, compliance requirements, and BACB standards.
Strong leadership, mentoring, and team-management skills.
Knowledge of ABA methodologies and tools, including VB-MAPP, AFLS, and EFL.
Excellent communication, cultural responsiveness, and leadership abilities.
Strong clinical background and knowledge of Behavioral Health best practices.
Commitment to building, developing, and supporting diverse teams.
Good judgment, flexibility, patience, discretion, and commitment to organizational values when handling confidential or sensitive matters.
Ability to communicate effectively verbally and in writing; must be able to communicate in the workplace and read and write using the primary workplace language.
Ability to work sensitively with an ethnically, linguistically, culturally, and economically diverse population.
Ability to work comfortably with individuals at all organizational levels in a fast-paced environment.
Ability to work independently and adapt to changing work priorities.
Ability to sit for extended periods, up to 6–8 hours a day.
Frequent speaking and listening, visual and auditory ability, computer and cell-phone use, and frequent proofreading and document checking.
Ability to drive frequently to offices and client homes and travel within California based on business needs.
Ability to work inside client homes and occasionally in outdoor settings; ability to manage the stated client-contact and workplace exposure demands.
Ability to obtain and maintain Department of Justice criminal record clearance and Office of Inspector General clearance.
Reliable transportation, a valid California Driver’s License with insurance, and a clean driving record.
Must pass health screenings, obtain required vaccinations, and clear TB testing under company policies.
Ability to obtain and maintain CPR and Safety Care certifications, a CAQH credential, and an NPI number.
Must attend required training.

Nice To Haves

American Sign Language ability.
Bilingual ability.

Responsibilities

Lead, supervise, and mentor Clinical Managers and their teams to support effective service delivery, staff development, and regional quality and performance goals.
Oversee assigned-region operations, including caseload management, regional JIRA projects, clinical quality, and program oversight.
Support the Director in executing the Behavioral Health Annual Plan by providing regional updates, data, and recommendations.
Collaborate with the Senior Training & Quality Manager on onboarding, training, and professional development resources.
Collaborate with the Senior Clinical Operations Manager to ensure regional operational systems and workflows support productivity and client satisfaction.
Partner with shared services on performance management, staffing, and scheduling needs.
Provide direct client care or clinical coverage on a limited basis as needed.
Review and approve treatment plans, behavior intervention plans, and assessments for clinical accuracy and compliance with funder and regulatory standards.
Conduct clinical audits, including session note audits and competency checklists, for staff at or below the Clinical Manager level.
Support Clinical Managers in monitoring client progress, addressing implementation challenges, and ensuring parent and caregiver engagement.
Provide consultation and oversight for complex cases requiring senior clinical or operational input.
Ensure compliance with organizational, funder, and regulatory requirements, including documentation, supervision, and ethical standards.
Work with the Director and other Senior Managers to identify regional clinical trends, risks, and opportunities for program enhancement.
Monitor regional productivity, client satisfaction, report timeliness, and clinical outcome metrics.
Support Clinical Managers in creating and executing action plans to meet targets and address performance gaps with their direct reports.
Ensure RBT and BCBA supervision requirements are met in accordance with funder and BACB standards.
Coach and develop Clinical Managers in leadership, operational, and clinical competencies.
Partner with the Director to monitor regional budget and staffing targets and align resources with service delivery needs and organizational goals.
Participate in leadership meetings, training, and organizational planning.
Maintain BCBA certification and required continuing education.
Participate in special projects and meetings as assigned by the Director.
Attend required training.
Travel within the California region and to multiple work sites and client homes based on business needs.

Benefits

Medical, dental, and vision coverage, with coverage beginning on the first of the month after 30 days.
Free confidential mental health support through Lyra, including coaching, therapy, and self-guided care, plus legal, financial, and child, elder, and pet care resources.
Fertility and family-planning support through Maven, up to $10,000 lifetime.
Up to 12 days of sick/wellness leave annually and a Sick/Wellness Leave Donation Program.
Vacation accrual of up to 15 days annually in the first two years, 20 days by year three, and 25 days by year six and beyond.
Up to 10 paid holidays annually, based on the company calendar and hire date, plus up to two personal days.
403(b) retirement plan through Fidelity, with automatic enrollment and yearly increases up to 10% of pay.
Limited-purpose dental and vision and dependent-care flexible spending accounts.
Health Savings Account for employees enrolled in a qualifying medical plan; employer contribution of $60 per month for individual coverage or $120 per month for family coverage.
Employer-paid long-term disability and Life/AD&D insurance, with optional supplemental coverage available for purchase.
myFlexPay access to earned wages without a loan or interest.
Up to $2,000 annually in learning reimbursement for courses, training, and professional development.
Career coaching, Employee Resource Groups, and paid training.
Pre-tax commuter benefits and payroll direct deposit.
Employee Referral Bonus Program, with bonuses up to $1,000 depending on the position filled.